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jasontennant's Shop Announcement

Welcome! This shop represents my nature inspired wood sculpture, wildlife masks and motifs, some including foraged remnants of old American Chestnut. Here is a "Handmade Portrait" video of my work that was created by Etsy. It was an honor to have this wonderful experience. http://www.etsy.com/blog/en/2010/handmade-portraits-jason-tennant/ Thank you for visiting! Jason Tennant

jasontennant's Shop Policies

Welcome

Welcome! This shop represents my nature inspired wood sculpture, wildlife masks and motifs, some including foraged remnants of old American Chestnut. Here is a "Handmade Portrait" video of my work that was created by Etsy. It was an honor to have this wonderful experience. http://www.etsy.com/blog/en/2010/handmade-portraits-jason-tennant/ Thank you for visiting! Jason Tennant

Payment

Payments can be made through PayPal or by using a major credit card. In addition, I accept Etsy Gift cards. Payments are due at the time of order including state taxes that apply. Due the nature of custom orders all made to order purchases are final and cannot be canceled or returned.

Shipping

Shipping and delivery dates vary as many of the items listed in my shop are custom orders. Delivery dates are discussed on an individual basis due to the custom nature of the work. Of course if it is in stock, delivery dates could be within 1-2 weeks of order and payment.

All orders are shipped to the address listed on your account unless you notify me differently. Should an item arrive damaged, please contact me as soon as possible so that we can rectify.

Note to International Customers:
Please contact me about making a purchase so that I can post the cost of shipping for your particular address. Any customs fees, taxes, tariffs, duties etc. that may be incurred at the time of delivery would be a the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, the buyer is responsible for those charges.

Refunds and Exchanges

All custom orders are final and cannot be canceled or returned.

Should an item arrive damaged, please contact me as soon as possible so I can contact the shipper. I want to make sure that you are completely happy.

Additional Policies and FAQs

I do set up payment plans for some of the items as a courtesy to customers. Payment plans are usually done in three or four installments. If the customer wants to cancel the order after payments have been made and the item has not shipped, the first payment will be considered a deposit and will not be refunded to the customer.

Seller Information

Feel free to contact me with any questions and thank you for your interest!

Kindest regards,
Jason

Last Updated August 6, 2014