jcollins16

Handmade Jewelry, Knit and Crocheted Accessories

Gainesville, Florida · 23 Sales

jcollins16

Handmade Jewelry, Knit and Crocheted Accessories

Gainesville, Florida 23 Sales On Etsy since 2008

0 out of 5 stars
(15)

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jcollins16

Reviews

No reviews in the last year

Anonymous on Jan 27, 2010

5 out of 5 stars
Verified purchase

the pendants are beautiful, photos don't do them justice! great communication from seller....thanks!

Anonymous on Nov 13, 2009

5 out of 5 stars
Verified purchase

Anonymous on Nov 13, 2009

5 out of 5 stars
Verified purchase

Anonymous on Jun 27, 2009

5 out of 5 stars
Verified purchase

Aww, sweetie -- I couldn't be happier!! Wow, I honestly have no idea what to say... I'm at such a loss for words =D This hat is --- utterly and completely AMAZING! And you coined that Egyptian blue colour that I just ADORE to the tee! Darling, I'm totally blown out of the water! Thank you Thank you THANK YOU!! I wish you many many plentiful sales & all the very best -- because you really deserve them ^^ You're a true friend with a large heart & such a talent for making hats ;) Hehe, take care now!

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Shop policies

Last updated on March 16, 2011
Welcome to Designs by Jenai @ jcollins16.

I believe professional and friendly customer service is very important and want to make your buying experience a great one! I welcome contact regarding questions you may have about any of my products, shipping, customized orders, etc.

My goal is to make your shopping experience in my shop the very best possible. I want you to be happy with your purchase as a gift to yourself or someone else.

Many of my items are one of a kind, but I could possibly recreate something similar for you and if it's a glass piece I can work with you on customization.

Please note that I may ship your purchase in a gently used envelope or box. All other packaging will be new and professional.

Buying a gift for someone? Let me know if you would like it sent directly to the recipient and if you would like special packaging or a small note sent. I would love to help you.

Thanks for visiting!


Jenai

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PLEASE NOTE: All payments are due at the time of check-out. Every attempt will be made to contact the buyer before cancellation of sale. Feel free to contact me to discuss a time extension of payment. I am willing to work with sincere buyers.

At this time I only accept paypal as a form of payment. If you have a different preferred method of payment, convo me and we can discuss. If you are not familiar with paypal, let me know and I will walk you through the steps. It is safe and secure. You do not have to have a paypal account. You can use a credit/debit card when checking out. I will never see your credit card info.

Please make sure the address you use when checking out with paypal is correct as that is the address I will ship to.
Shipping
All ready made orders will be processed and shipped the next day if placed by 4:30 EST Monday - Friday. Customized items will be shipped upon completion. You will recieve updates regarding expected completion times and shippment dates.

Orders are shipped through USPS. Tracking info is always sent to the customer when shippment has been processed. (We all like to know when our goodies are coming) If you need an order shipped in a different manner or expedited please convo me to discuss your prefered shipment method. Your invoice will be corrected to reflect this change.

Shipping Address: I will ship to the address given in paypal unless directed otherwise. If there are different addresses in paypal and the Etsy invoice, I will hold off on shipping until it is resolved. Please check to make sure both are correct. You can convo me or leave a message to seller regarding your preferred address. If it is a gift, please be sure to let me know.

INSURANCE: If you would like to purchase insurance for your order, please contact me prior to finalizing your purchase regarding the rate. I make every effort to ship your package immediately upon confirmation of payment and package in a secure manner.

NOTE: Tracking information will be sent to both your etsy contact and your email address listed on the invoice.
Refunds and Exchanges
Returns/refunds will be discussed on case by case basis. Please contact me within 10 days of reciept of the item so that I can assist you properly.

I always welcome discussion to resolve any issue regarding your purchase.
Additional policies and FAQs
International shipping: I welcome international buyers as well. If you would like to make a purchase, please contact me and I will create a special listing for you to include your shippment cost.

Special Occasion Packaging: I will create a special note insert created for that special occassion - birthday, thank you, valentines day, Christmas, baby shower, bridal shower, and anything else you would like to celebrate. Direct shippment to the recipient is also available upon request. No extra charge for these changes and additions. Leave me a note in the note to seller box during check-out or convo me directly. I would love to help you.

Feedback: I am more than happy to leave positive feedback for buyers and would love it you would do the same for me, once your sale is completed and you have recieved your purchase. If you have any problems, let's discuss 1st and I will do what I can to make you happy. I have great feedback so far and I want to keep it going.

PRIVATE PURCHASE: If you would like to keep your purchase private, let me know. I can create a special listing for you.