jdeandrade

Jeanne de Andrade Designs - Distinctive Artisan Jewelry

Bellingham, Massachusetts · 1005 Sales

jdeandrade

Jeanne de Andrade Designs - Distinctive Artisan Jewelry

Bellingham, Massachusetts 1005 Sales On Etsy since 2007

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Shop policies

Last updated on February 4, 2011
If you'd like to be notified when I have new items available or when a sale is taking place please join my mailing list by sending me a message with the subject MAILING LIST to jeanne [!at] jda-designs.com. (Your email address will be used for this purpose only - it will not be distributed or used anywhere else).

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
Please make payment within three days of your purchase. I accept Paypal, and all major credit cards. All purchases are shipped within 3-4 business days

Please note: If you pay via PayPal e-cheques - there is usually an additional wait time for that to clear. Once that clears we will ship the item out. We have found that it can delay shipping by up to 5-7 business days, so please keep that in mind when choosing this option.
Shipping
We do combine shipping at a flat rate of 4.00 regardless on how many items you purchase..International rate is 6.00. We ship items out within 3 business days upon receiving payment.

Shipping charges DO NOT include insurance, however I highly recommend it. If you would like your parcel insured please contact me so I can send an adjusted invoice reflecting the insurance.

Additionally, if you need your piece by a certain date contact us to inquire about expediting shipping options. International shipments are not trackable unless we upgrade to express. Please convo us if you need more information on this.

For International orders - Please make sure you are aware of your International customs tax policies and customs fees before choosing a shipping method. We are not responsible for any customs tax in your country.
Refunds and Exchanges
Returns are accepted within 7 days of receiving your purchase. The item must be returned in new and unused condition. Please contact us at jeanne [!at] jda-designs.com or via convo to request a refund. Refunds will be issued less shipping charges.
Additional policies and FAQs
PRODUCT PHOTOS
Although we spend a lot of time trying to make sure all products are accurately photographed, we can't guarantee that what you are seeing on your screen will exactly match the piece. Everyone's monitors are different and call be darker, lighter, even vary in hues slightly. We use top of the line equipment on our side to try to even out the baseline. If you are not satisfied with your purchase for any reason just let us know within 7 days and we will gladly refund you for your purchase, less the shipping costs.

COMMISSIONED WORK:
We often work with individuals who are looking for something specific and will design a custom piece per your specifications. Just contact us at jeanne [!at] jda-designs.com or convo us if you are interested. Please note that a 50% deposit is required for all commissioned work.

WHOLESALE INQUIRIES:
We offer wholesale discounts to licensed, retail businesses. If you are interested, please contact me direcly at jeanne [!at] jda-designs.com to learn more about our wholesale policies.

COPYRIGHT
All of our photos, designs and content are copyrighted and need to be referenced as such if used. We reserve the right to decline the use of our photographs in certain circumstances. If you unlawfully use our photographs, content or designs and promote as your own, we will pursue legal action.