Announcement Welcome to Jeannie Gray Knits where everything is lovingly hand knit using two sticks, never a machine. To help with those difficult gift decisions, many of my knitted items are gender neutral and gift certificates are available. Visit my website at http://www.jgknits.com/ to see what I'm currently working on.
Welcome to Jeannie Gray Knits where everything is lovingly hand knit using two sticks, never a machine. To help with those difficult gift decisions, many of my knitted items are gender neutral and gift certificates are available. Visit my website at http://www.jgknits.com/ to see what I'm currently working on.
Patricia Hessler on Jan 5, 2017
Amazing customer service. Shipping time frame was great! I am seriously beyond happy with my purchase!! I highly recommend this shop! *editing to add, I loved the note that was included!!
Robert Arnoux on Dec 15, 2016
Beautiful Hat,Quality all the Way.Short Turnaround as well. :)
Simple knits for complicated lives
I believe I was born crafting, which is not surprising considering my gene pool. Both my grandparents were artists, my mom could draw, sew or knit anything you asked her to & my dad practically made everything he owned, including clothes, weaponry & electronics. I did not inherit the ability to draw or build electronics. I did, however, inherit the love all fiber related crafts. Today, I occasionally take breaks from my obsessive knitting to cross stitch, quilt, scrapbook or sew beads onto something. But mostly, I knit.
My Etsy shop, Jeannie Gray Knits, came about mainly due to my love of knitting shawls. Once my personal stash of hand knit shawls outgrew my closet, I had to admit to myself it was time to find an outlet for them. A friend mentioned Etsy and the rest is history.
Today, depending on the weather, you can find me knitting on the beach, the porch, or beside the fire. Occasionally, you may find me cursing my camera. Apparently, I didn't inherit the skilled photographer gene either. You can also find me many different places around the web. Drop in sometime and say hello. I did inherit the gift of gab & would love to chat a while.
Jeannie Gray Wiant
Owner, Maker, Designer, Curator
I'm Jeannie Gray, the chief cook & bottle washer behind Jeannie Gray Knits.
- Accepts Etsy gift cards
- Other Method
Returns & exchanges
- Custom or personalized orders
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalized orders
Requests for custom or personalized orders are always welcome. I can not guarantee that I will be able to fulfill your request, but the request itself is always welcome.
Gift wrapping and packaging
Sadly, I am not at all talented in the gift wrapping department. I will, however, be happy to include a hand written note card with your purchase. Just use the "Note to Seller" area of the order form to let me know exactly what you'd like the card to say.
Shipping time frames
Most of the time, I will ship your item on the same or one day after payment has been received. I always ship by the third business day and if something unforeseen happens & I can't ship by the third day, I will let you know & offer the option of canceling & refunding the order.
Once I hand your package over to the postal system, I have no control over how long it will take to arrive. Generally, packages going to locations in the US arrive in 2 - 5 business days. International packages usually take 1 to 6 weeks, depending on location & customs.
Shipping costs & refunds
While the cost of shipping does include a small amount to cover packing materials, it is never my intention to profit from shipping costs. If I accidently over charge you for shipping by $2.00 or more, I will refund the over payment.
For returned items, original shipping costs may or may not be refunded, depending on the reason for returning the item.
Canceling an order
You may cancel your order at any time up until the time I hand it over to the postal system. As long as I still have your package in my possession, I will cancel & refund your order within 48 hours. Please note that it may take several days longer for your financial institute to credit your account.
If you wish to cancel an order after it has been shipped, please contact me to discuss.
Custom or specialized orders are non-refundable and may not be canceled once payment has been made.
How to receive discounts, coupons and special announcements
Follow me on Twitter, Facebook and/or check out my website, http://www.jgknits.com/ to receive occasional coupon codes, sale announcements and to see what I'm currently knitting.
Once you receive your purchase, post a photo of your item being used on any social media & use hashtag #JGKnits to be entered into a monthly drawing for coupons or free merchandise. If you win, I'll notify you either via your Etsy contact link or the social media site used.
Follow my blog, Jeannie Gray Knits (www.jgknits.com) to receive special announcements & coupon codes. You will also see my creative process, recently finished items that are about to be listed for sale and you may even get to see your special item being created.