Williamsville, New York

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Samantha Hedges

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Samantha Hedges


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Shop policies

Last updated on March 6, 2012
Thank you for browsing my shop.

You will see a great variety of prices for seemingly similar items. My prices are set depending on the cost of the materials and time put into each item. For example, the more knitting on the item, the more costly the item will be. The different yarns have different costs as well. This is why items with no knitting will be considerably less expensive.

Accepted payment methods

Returns and exchanges
If you feel that the item was not properly represented or there is a quality issue with your purchase, I will be glad to exchange the item or refund your money.

If you have simply changed your mind, I will also take the return or exchange, however, you will be responsible for all shipping costs incurred, and will be responsible to return the item(s) in their original condition. This kind of exchange must be started (with contacting me) within 7 days of receiving the item.

****Please contact me BEFORE making ANY returns.****
I accept money orders/cashiers checks and PayPal. All items will be shipped after payment has cleared. Sorry, I do not accept personal checks.

Sorry, New York State residents, I will be charging NYS taxes through Paypal. Since I live in Erie County and they have one of the highest tax rates, 8.75%. I will be charging that rate. However, if you live in a county with a lower tax rate, I will refund the difference to you,after the original transaction, though Paypal as well. For a credit, for too high of a tax rate, please enter your county's name in the message to seller. I’m sorry, but I can’t have Big Brother coming after me.
I will generally ship 1-2 days after payment is received. I ship via USPS using first class mail envelope, if possible, to help you save money on shipping. I do reuse packaging. Shipment of any custom order will be discussed at time of order.

My international shipping is figured out from Buffalo, NY, USA to Singapore. Please let me know (via convo) if you are from somewhere else that would have a smaller charge and I can either change it before or refund it back through Paypal.
Additional policies and FAQs
I do not always have a chance to check for convos or sales on both Saturdays and Sundays, so please be patient. If I'm unavailable on the weekend, I will make sure to check, first thing Monday morning.