jeanswans

dear jean

Melbourne, Australia · 13 Sales

jeanswans

dear jean

Melbourne, Australia 13 Sales On Etsy since 2009

0 out of 5 stars
(6)

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Emma - Jean Gilmour

Contact shop owner

Emma - Jean Gilmour

Reviews

No reviews in the last year

Anonymous on May 8, 2010

5 out of 5 stars

loooovely!! thank you xox

Anonymous on Mar 24, 2010

5 out of 5 stars

It finally arrived, and I love it!

Anonymous on Feb 28, 2010

5 out of 5 stars

Wonderful, perfect shoes! Very fast shipping, I highly recommend.

View all 6 reviews

Shop policies

Last updated on February 10, 2011
Hello Hello

This shop is a collection of things that I have found in a thrift store and either never worn or just have not worn in such a long time that I have decided to let them fly to new homes so they can find good homes and be cherished instead of ignored in my cupboard( also last time we moved it took 3 men a good part of an hour to hall all my clothes into the truck)

Accepted payment methods

Returns and exchanges
Refunds and Exchanges
All sales are considered final. If there is a problem with something you've purchased, please CONTACT ME right away and we will work something out. Every problem is slightly different, as are the solutions. Don't write it off as a loss before you talk to me about it.

Please understand that vintage items can often come with imperfections as they are all at least a couple decades old. I do my best to list any flaws in the item descriptions, and would be happy to take extra photos and measurements for you if you are unsure about purchasing. If a small detail goes unnoticed, please be reasonable and remember that I am only human.

Once you have received and worn the item, any repairs or upkeep are your financial responsibility. The fabric and thread used in these garments are all old, and I have no way of knowing how long something will last. I would never list anything that seemed on the verge of falling apart, quality is important to me!
Payment
I accept paypal. Please pay promptly! Do not order unless you intend to pay. If three days go by and I haven't heard from you or received payment, I will contact you via etsy conversations and email with a 24-hr notice before canceling the sale, leaving appropriate feedback and relisting the item.
Shipping
DOMESTIC: Clothing is shipped via express delivery. If you ordered multiple items and have overpaid for shipping, let me know and I will combine shipping as best as I can and send you back the difference. Please remember that shipping costs also include the costs for packaging supplies. Insurance is optional, please let me know if you want it before you pay so that I can send you an updated invoice.

INTERNATIONAL: Nearly all international packages are shipped Airmail, which can take up to a few weeks depending on your country and their customs situation. If you think your package is lost in the mail, please contact me so that I am aware of the issue. Often, the package is just waiting for you at the post office or your postal customs office.


If you can recycle any of the packaging you receive from me, please do!
Additional policies and FAQs
Most garments have been washed since they came from the thrift store/estate sale/wherever they came from. If they have been cleaned, it will be stated in the listing. It is your responsibility to take care of cleaning, and some things might need a bit of airing out. Hanging an item outdoors is the best way to clear out any lingering thrift store aromas. Be careful with vintage clothing! Please look online for guides that will tell you how to clean specific vintage fabrics.

All items are stored in a smoke-free home. I do have a cat and keep my stock away from him, and I also lint roll items before shipping, but sometimes a stray hair might get stuck to an item.

Sizing info: All clothing items are measured flat. To ensure a good fit, it is recommended that you compare measurements of your own clothing to the ones in the listings. That will give you a good idea of what measurements are right for you. If you need any extra measurements, just ask!

Bust = underarm seam to underarm seam, doubled
Shoulder to shoulder: Shoulder seam to shoulder seam (where the sleeve is attached to the body)
Sleeve: Cuff to shoulder seam


Color may appear slightly different in person than on the screen, depending on your monitor's settings.

If you have any questions, concerns or ANYTHING, please contact me! It is the best and easiest way for everyone to be satisfied with the transaction. Please remember that being rude or unreasonable is not the way to get what you want. I am a person over here behind the screen!

THANK YOU! I appreciate etsy so much and all of you as well. :)