Announcement   Questions about how to order or how personalizing works? Click the link to for helpful info: http://www.etsy.com/shop/TheInviteLadyShop/policy

♥ Interested in a custom design? Convo me anytime. I answer every request within 24 hours, even if we cannot accommodate you.

Announcement

Last updated on Apr 29, 2018

Questions about how to order or how personalizing works? Click the link to for helpful info: http://www.etsy.com/shop/TheInviteLadyShop/policy

♥ Interested in a custom design? Convo me anytime. I answer every request within 24 hours, even if we cannot accommodate you.

Shaina Edwards

Contact shop owner

Shaina Edwards

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About

Started by one lady with a love of stationery, we have grown into a small team of creatives who get to do what we love.

Shop members

  • Shaina Edwards

    Owner, Designer

    I started The Invite Lady in 2009. For the last several years I have been blessed to build and run a reputable and successful company that allows me to do what I love for a living.

  • James

    Owner, Shipper, Designer

    In 2011, I left my full time job to join The Invite Lady. I have a degree in Graphics Design. My wife and I work together every day and love every minute of running our business - from product creation, to shipping.

  • Allie

    Customer Experience Manager, Social Media Marketing Manager

    Allie joined us in 2017 and her spunk and commitment to our customers have made her indispensable. Allie is always around managing customer service, the Etsy shop, and all of our social media accounts.

  • Logan

    Customer Service

    Logan is the newest member to our team, but his quick-wit and stellar work ethic makes it feel like he's been with us forever. He is here answering customer convo's and making sure everyone's needs are met.

  • Ethel Mae

    Fur-Daughter

    Our little bit of joy, she is often in and out and all around. She enjoys sunning in the lanai while we work and begging for snacks from the office desks.

Production partners

  • French Paper Co

    Niles, MI

    Envelope and cardstock supplier. USA French Paper Company has been manufacturing paper for more than 140 years in the same community of Niles, Michigan.

Shop policies

Last updated on April 29, 2018
The Invite Lady is owned by James & Shaina Edwards, a husband and wife team and partnership. The name comes from the original business idea, which was Shaina creating alone. Established in 2009, we have grown quite a bit and now James works full time for The Invite Lady as well as maintains his business That Guy With a Camera part time on the side.

{♥ FAQ ♥}

♥ What if I need more than 10 cards?
Please contact me and I will create a custom listing with the exact quantity that you need. Feel free to provide me all the details at time of request and I will create it with your proof to save time!

♥ Are envelopes included with my order?
Yes - white envelopes are included on all Invitations and Thank You Notes. Advice cards, Recipe Cards, Favor Tags, and other party stationary do not include envelopes unless it is stated in the listing.

♥ How long will my order take to arrive?
Standard time until shipment is 3-5 business days. We ship using USPS First Class mail which takes 1-7 days to arrive.

♥ Can I order a JPEG file of your card instead of having you print it?
Yes. Just send us a request from the product screen.

♥ What kind of paper or card stock do you use?
"Finest Quality White/Ivory Matte Stock" as stated in listings is defined for all Baby Showers, Thank You Notes, and Bridal Shower Invitations as 110lb Super Smooth Stock.

{♥ If you do not see the answer to your question - please feel free to send us a convo anytime! ♥}

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Errors are dealt with on a case by case basis. Typically products are replaced for free if you provide me with a photograph of the error. If the proof was approved by you with an error, we will reprint at a discounted rate. In large order cases and cases where I do not feel an error was made OR the product is usable, at the very least, you will be expected to return the product to me at your expense in order for a refund to be considered.
Payment
We proudly accept PayPal and all major Credit Cards.
Shipping
We ship all items via USPS First Class Mail. You can select Priority Shipping during checkout for an additional fee.