jelliandink

Custom Design

Edmonton, Canada · 499 Sales

jelliandink

Custom Design

Edmonton, Canada 499 Sales On Etsy since 2010

0 out of 5 stars
(149)

jelliandink is taking a short break

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Note from shop owner Merry Christmas and a HUGE thank you to everyone who choose Jelli + ink to greet family and friends this holiday season. I feel so honoured. I am away from the shop until the New Year, finishing up all your designs, and planning for new ones in 2014, and of course spending time with family and friends.

Warmest Wishes.

If you have not received your custom design...its coming, and feel free to drop me a line here I will be checking in.

SHOP HOURS: M-F 9-5 MST

Stay connected with me on Facebook:

http://www.facebook.com/pages/Jelli-ink/198688530146364

Note from shop owner

Last updated on Dec 15, 2013

Merry Christmas and a HUGE thank you to everyone who choose Jelli + ink to greet family and friends this holiday season. I feel so honoured. I am away from the shop until the New Year, finishing up all your designs, and planning for new ones in 2014, and of course spending time with family and friends.

Warmest Wishes.

If you have not received your custom design...its coming, and feel free to drop me a line here I will be checking in.

SHOP HOURS: M-F 9-5 MST

Stay connected with me on Facebook:

http://www.facebook.com/pages/Jelli-ink/198688530146364

Jes Elliott

Contact shop owner

Jes Elliott

Reviews

No reviews in the last year
Christina Hamlin

Christina Hamlin on Feb 13, 2014

5 out of 5 stars

Loved this! Great quality and a pleasure to work with.

Christina Hamlin

Christina Hamlin on Feb 13, 2014

5 out of 5 stars

Loved this! Great quality and a pleasure to work with.

callender2

callender2 on Feb 11, 2014

3 out of 5 stars

shipped on time - wasn't quite as customised as i thought and not sure it represented the best value for what was received.

trion

trion on Feb 4, 2014

5 out of 5 stars

Excellent product delivered in a timely manner

View all 149 reviews

Shop policies

Last updated on August 21, 2013
Hi thanks for visiting! Jelli + ink specializes in custom printable illustrations for weddings and other special celebrations. Let me help tell your unique story. I strive to create custom designs that are as one of kind as you. If there is something you don't see in my shop, let me know I'd be happy to work together to create something unique.

Please remember my shop hours: M- F 9 - 5 MST, I will not respond to convos or emails on weekends and after hours. Thanks!

All graphics are for personal use only. Please contact me if you have any questions.

Join me on Facebook for news and promos:
http://www.facebook.com/pages/Jelli-ink

Accepted payment methods

Payment
I accept paypal and begin design when payment is cleared.
Shipping
PRINTABLES:

Printables are shipped direct to your email address. If you would like your printable shipped to a different email please make a note in the message to sender otherwise I will us the email that is in your contact info through Paypal.

Designs are emailed as a high quality pdf formatted to be printed on 8.5 x 11 paper, or more commonly for your local professional printer. I also can format for wedding sites like glo, Moo. Please let me know which format you would prefer, as they do differ.

Wedding invitations can take anywhere from 1 week to 4 weeks for completion from start to finish, the more back and forth between you and I the longer it will take. Please see below for more information.

All designs are shipped via email and is for the design only. If you would like me to send your designs directly to your printer of choice, please let me know ahead of time.
Refunds and Exchanges
PRINTABLES:

To ensure that you are happy with your design, please make sure you choose your customizations carefully and proof read any text to be included in the designs. I want you to love your designs but if I make a mistake let me know and I'll make the adjustments right away. With wedding invitations we may go back and forth with edits and proofs a few times to make sure you love the design.

If you are still totally unsatisfied with my services please contact me directly so that we may resolve things before leaving negative feedback.
Additional policies and FAQs
WEDDING INVITATIONS AND STATIONARY:

How to get started:
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1) Purchase the listing of your design choice. If we have discussed doing a custom and/or new illustration purchase the custom listing I have posted for you.

2) Upon receiving your payment I will send an email to you confirming your design choice (please make sure I'm not hitting your junk folder!), and along with this I will send you a questionnaire to fill out regarding all the details of your illustration and to understand your story better.

3) You send me your responses to my questionnaire, including the exact details for your design.

4) Each wedding listing includes 2 rounds of proofs to ensure that we have all the details correct and it is exactly what you were dreaming of.

How long does it take?
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Once you have purchased the design of your choice, and I get all your information I will have digital proofs to you within 5-7 days (excluding weekends and holidays). You will have an opportunity to make changes before I format for print.

If you have purchased a custom illustration that includes new illustrations of pet, facial features, characteristics, clothing and backgrounds, the process can take slightly longer as we may go back and forth with changes and I am creating something new from scratch. I will try to get back to your convos within 24 hrs of receiving them, as long as it is during work hours. We will work together until you are completely thrilled with your design.

The whole process can take anywhere from 1 week to 4 weeks, depending on how quickly and effectively we communicate and how busy I am. If you are in a hurry please let me know, and we can make arrangements.

Add-ons:
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I love to create things that will truly reflect your story and contribute to the style of your celebration. Please contact me for other add-ons you may need, like:

- maps
- information cards
- menu, table cards, fans
- guest book posters
- save the dates