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Jenco13

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Jenco13

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Shop policies

Last updated on January 15, 2015
Welcome to my store!!
I believe that there is no better gift to give someone then a handmade gift. I take a lot of pride and time to make each individual item so it will be perfect for you or that special someone.
The pictures of the scarves you see is the exact scarf you will receive. I take new pictures and upload them for each scarf.


~~~Please enjoy my store and if you have any questions please feel free to ask.~~~~

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
If there are any problems please contact me within a week of receiving your item so we can discuss what I can do to help.
Payment
~~Payment Time~~~
I wish to be paid within 3 days of ordering the item. After 3 days time I will contact you. Please see below for more information.

~~Payment Options~~~
I prefer to have PayPal as my method of payment.
If you do not have a PayPal account you can still pay me using discover, MC, Visa or Amex. To do this please choose the PayPal option during check out. After you have submit order click the "PAY NOW" BUTTON then scroll down and you will see the option to pay with your card without needing to create a PayPal account. Follow additional steps to use your other payment method.
If you have any problems with PayPal please contact me and I will work with you to resolve the problem.
I also will accept USPS money orders-- these are the ONLY money orders I will accept and they must be sent and cleared before I send the item(s) through the mail.

~~~NON-PAYMENT~~~
If you do not pay for your items sale will be terminated after 1 week of no response.

At this time taxes are placed on all sales made.
Shipping
I ship United States Parcel after item has been paid in full. (seller includes clearing payment time). I try to ship on MONDAYS AND THURSDAYS but may make an extra trip during the holidays. Please note holiday weekends/ days are exceptions. I recommend insurance on all items which the buyer will pay additional cost. For those in the United States tracking is also available for additional cost to buyer.

Items shipped internationally please note: any customs fees are the responsibility of the buyer. Do not ask me to check the gift box its against the international laws.
Items are shipped in a padded envelope or small cardboard box. Combine shipping* is available to all buyers on etsy only-*please place orders at same time for this great savings!!
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Address information: Please make sure your address matches your etsy account for faster shipping!! Items will be shipped to buyers account address only.
Additional policies and FAQs
Custom order information:
-There are many colors, designs and sizes that would need to be discussed please contact me for additional information- such as how much time is needed for a custom order-

Custom order policies: Once we have finalized the details of your custom order I request that you pay 50% before I start work and the other 50% when I have finished and before shipment.
*please note the times are based on availability of the materials and different sizes, approximate date will be able to be discussed on an individual basis.

~~~FEEDBACK~~~
I try to leave feedback for everyone and I hope you will return the favor :)