jenlaudraws

Original Art: Papercuts, Drawings, Stationery

Chicago, Illinois

Announcement    say hey on instagram @jenlaudraws
peep my portfolio at www.jenlauart.com

Announcement

Last updated on Dec 12, 2020

say hey on instagram @jenlaudraws
peep my portfolio at www.jenlauart.com

Items

 
jen lau

Contact shop owner

jen lau

Reviews

Average item review
5 out of 5 stars
(11)
See reviews that mention:
Quality 4 Shipping 5 Customer service 2

Shop policies

Last updated on January 20, 2014
Welcome to duck & dog! Our mission is to promote hand-written correspondence by making beautiful hand-made cards that pack a punch.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
No refunds or exchanges, unless you receive the wrong item. Please ask me any questions before purchasing.
Payment
I accept Paypal and will soon be taking Credit Cards as well. There is a 24 hour cancellation policy.
Shipping
I ship USPS. I am not responsible for any damage/loss occurring during shipping. I usually ship out on Thursday, Friday, or Saturday, though I will try to get your package to the post office quicker than that if my schedule allows. Cards are either shipped in rigid or padded envelopes.

Shipping with USA- I will ship the fastest method possible that can be covered by the shipping costs charged (including insurance costs). If you have time requirements not covered here, please contact me before you purchase so I can get you a custom shipping quote.

Shipping Internationally- if your country is not included in shipping choices for an item, please contact me before purchasing with your address and the item/s you are interested in so I can get a custom shipping quote for you. I do not mark merchandise below value or mark items as gifts or samples on customs forms, and buyers are responsible for any duties or customs charges that may be incurred. I also cannot be responsible for any delays in customs or shipping times once the item leaves my possession. International shipping quotes usually do not include insurance, and so may show as lower than domestic quotes. If an international customer would like their package insured, please contact me for a quote. Priority insured international mail prices seem to start around $25 and go up from there.
Additional policies and FAQs
Please wait to leave feedback until I hear from you that you have received your package. If you have any problems or questions, please contact me first rather than leaving negative or neutral feedback so I can work with you to resolve any issues.