Beautiful designed, hand-made purses and accessories

Bournemouth, United Kingdom

JenLoves is taking a short break


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Shop policies

Last updated on March 4, 2011
Thank you for shopping at JenLoves.

If you have any ideas or comments that you think I would like, please do not hesitate to contact me.

Accepted payment methods

Returns and exchanges
Refunds will only be given if you contact me within 7 working days of receiving your product. You will need to send the item back and the money will be refunded upon receipt of the product, in it's original condition. Postage and packing costs will not be included in the refund.

I take care to finish every product to a high standard, but should you receive an item that is faulty, please contact me. I will ask you to return the item, and a replacement will be sent straight out.
Payment should be made by Paypal or cheque when you place your order. Items will not be sent until payment has been received. If you wish to cancel an order please contact me as soon as possible.
Items will be shipped within 7 working days of payment. This is the maximum time it will take, most items should be with you within a few days. If you need your purchase by a certain date just let me know and we can sort something out.

Items will be shipped by Royal Mail first class post. If you would like to track your item please contact me for extra shipping costs.
Additional policies and FAQs
If you are interested in stocking JenLoves products in your store please do not hesitate to contact me.

If you have seen a product on my website, or previously on Etsy, which is no longer listed that you would like to buy please contact me. All products are made to order.