JennaBrownleeDesign

Jenna Brownlee Design

Clive, Iowa | 572 Sales

JennaBrownleeDesign

Jenna Brownlee Design

Clive, Iowa 572 Sales On Etsy since 2014

5 out of 5 stars
(71)

Announcement   Watercolor | Des Moines, Iowa | #JBDesign | instagram.com/jenna_brownlee

Announcement

Last updated on May 2, 2018

Watercolor | Des Moines, Iowa | #JBDesign | instagram.com/jenna_brownlee

Jenna Brownlee

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Jenna Brownlee

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Reviews

Average item review
5 out of 5 stars
(71)
See reviews that mention:
quality 6 shipping 10 customer service 8
View all 71 reviews

Shop policies

Last updated on January 12, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or a replacement sent. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped.

If at any time there is a problem or you are unsatisfied with your purchase, please contact me prior to leaving feedback and I will do my best to resolve the issue with you directly. Your satisfaction is important. Thank you!
Payment
Credit Cards are accepted.

Payment is due in full prior to custom work and shipping. Upon receipt of payment, a schedule for completion of custom artwork will be provided by Jenna Brownlee Design. Jenna Brownlee Design will endeavor to accommodate requests for expedited completion, but does not guarantee requested delivery dates.

Pricing is valid for 30 days from date of quotation. All pricing is based upon the current costs of materials and straight-time labor rates relative to a mutually agreed upon schedule. If in the event paper prices were to change prior to order being placed and/or acceptance by both parties, these prices will be adjusted on a dollar for dollar basis to reflect such increase in the cost of paper only.
Shipping
***SHIPPING METHODS***

Your purchase will be sent to the address listed on Etsy. Please make sure that this address is up to date and correct before submitting your order. You will receive a notification when your order has shipped.

If listed shipping address is incorrect and the package is returned to me, I will contact you for an alternate address. Please be aware that you will be charged an additional fee for shipping the package twice.

- All shipping charges are per address. If you are shipping to multiple addresses, each order must be placed separately.

- Prints are delivered via USPS Priority and will arrive in a sturdy flat mailer.

- Shipping times vary, but are approximately 2-3 days for USPS Priority Mail. Custom orders require up to 4-6 lead time.

- Live nearby? Send me a message for a coupon code for no shipping charge for local pickup.

- International shipping is not available at this time.

***ESTIMATED SHIP DATES***
Please reference individual listings for current production lead times
Additional policies and FAQs
***FAQ***

- If I send you my favorite quote, lyric, etc. can you draw it for me?
Yes! Send me a message and we can work together to create a private listing. Costs may vary depending on level of detail and character count.

- Are your print items customizable? Can I change the colors, add a name, or take out a certain word?
Unfortunately no. Items listed as "Prints" are only available as pictured. If you would like something more specific, lets chat to set up a custom order!

Can I copy your work and reprint it as my own?
No. Please see below.

***COPYRIGHT***

Purchase of printed or original works does not entitle the buyer to reproduce the artwork in any way. Ownership and Copyright of the artwork remains with the artist, all rights reserved.