JennaDickes

Design by Jenna Dickes-Deleo

Miami, Florida | 231 Sales

JennaDickes

Design by Jenna Dickes-Deleo

Miami, Florida 231 Sales On Etsy since 2008

0 out of 5 stars (95)

Announcement   Original illustration, design, and accessories.
If you'd like custom work, just send me a message. I love to do custom projects, and I'm always up for a challenge =)

*** Returning customers are welcome to take $2.00 off any one item! ***

Announcement

Original illustration, design, and accessories.
If you'd like custom work, just send me a message. I love to do custom projects, and I'm always up for a challenge =)

*** Returning customers are welcome to take $2.00 off any one item! ***

Jenna Dickes Deleo

Contact shop owner

Jenna Dickes Deleo

Reviews

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quality 3 shipping 17 customer service 11
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Shop policies

Last updated on August 9, 2011
I don't like to make rules (sort of defeats the whole idea of art, right?), but I will outline how I do things. As always, if you have ANY questions, do not hesitate to ask!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I only issue refunds or exchanges if the item is defective. Make sure you look at the photos of the item, and click the zoom! My photos are very detailed so that you can see all the tiny bits of the work and know exactly what you are buying.

If there's a problem with shipping, such as severe damage in transit, send me a message with what happened and we can work something out. Since it isn't the fault of me nor you the buyer, if something happens while in USPS's hands, I typically try to be fair and split costs of reshipping a new order.
Payment
I accept Paypal and credit cards only because it makes for the speediest transaction to get the product to you. However, I will accept checks or Money Orders, if you let me know in a message. *Once the check clears, I will ship the item to you right away*, or begin work on it if applicable. Once an item has been shipped, or a custom order has been approved (completed), the order cannot be canceled.

Payment for custom items is almost always due upon your approval of photos of the completed project. Meaning: if you want changes or do not like the final outcome, you don't have to pay me until it looks exactly how you want it.

For larger purchases (ie. something where I need to invest in materials), I will ask for half of the payment up front and the rest upon completion approval as said above. I am very flexible.
Shipping
All my shipping prices are estimates and include the cost of actual postage *and* the envelope or box the item is shipped in. If you would like expedited shipping and/or insurance, just let me know in a message and I will send an updated invoice. I will always send you a note to let you know when your item has been shipped.

If the shipping cost ends up being less than you paid, I'll refund the difference immediately.