JennaLouDesigns

Handmade Bridal Clutches, Handbags, and Accessories

Stillwater, Minnesota

JennaLouDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

JennaLouDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 26, 2011
{OFFICE HOURS}
I try my best to keep the regular office hours of:
Monday - Friday 9am-3pm US Central Time.

To keep myself and my family sane I have decided to take all weekends and holidays off from the computer. Thanks to everyone for your love and support of this!

If you ever have questions feel free to email me at jennaloudesigns (at) gmail (dot) com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will accept returns on some items if I am contacted within 5 days of receiving. Returns are only accepted if items show no signs of use or damage.

Custom orders can be returned if approved for a restocking fee. Jenna Lou Designs has the right to refuse return of custom orders.

You will be refunded in the way that you paid or with in-store credit minus shipping, and are responsible for return shipping fees.

Jenna Lou Designs is not responsible for buyers remorse, lost or damaged packaging. Once I bring it to the post office it is out of my control. Insurance is always available upon request.
Payment
Please be sure to pay at the time of purchase. If you are having any problems paying please contact me asap. I will be more than happy to work with you.

If there is no payment OR CONTACT within 3 days of purchase the seller has the right to void transaction and re-list the item at will.

All Minnesota residences will be charged a 7.375% sales tax at the time of payment.
Shipping
{DOMESTIC US SHIPPING}
After I receive your payment your purchase will be shipped in about 1 week. Custom orders will vary depending on current work load.

Most items are shipped via first-class mail with delivery confirmation. Insurance and/or faster shipping methods are available upon request.

** I will always ship to the address provided by etsy unless otherwise noted.


{INTERNATIONAL SHIPPING}
** Please note that in some countries you may be required to pay a customs fee to receive your package. Please know your countries postal rules. These fees are out of my control so I cannot be held responsible for them.


I will ship most items to anywhere in the world. Please contact me before buying for a price estimate if not stated in the listing. All international orders must be paid for via PayPal.

International orders are shipped via USPS Air Mail. These are uninsured packages which I cannot be held responsible for if lost. For your peace of mind you may like to add shipment tracking or insurance. Please make a note in message to seller of which add-on you would like and I will send you an adjusted invoice within 24 hours.

International orders will be shipped within 1 week of full payment.