JennaPanatier

Jewelry by Jenna Panatier - simple and elegant!

Los Angeles, California 50 Sales On Etsy since 2008

0 out of 5 stars (13)

JennaPanatier

Jewelry by Jenna Panatier - simple and elegant!

Los Angeles, California | 50 Sales

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JennaPanatier

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JennaPanatier

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shipping 6 customer service 4

Shop policies

Last updated on February 19, 2011
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WELCOME TO MY SHOP!

Thank you for browsing my wares!

I am a firm believer that a well-designed jewelry piece is one that makes the wearer feel incredible.

Rest assured that everything hand-crafted by me is a quality piece. It gives me great joy to see someone sparkle in the sun with a smile on their face.

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ME:

After swirling around trying to discover what, exactly, made my heart tick, I was introduced to some amazing stones, some wire and a pair of pliers. Voila! I was hooked. But what makes my heart SWELL is when someone puts on something I have created and their eyes light up with glee. There's just simply no better thing in life than to make someone's day!

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CARING FOR YOUR JEWELRY:

Sterling silver and/or gold filled wire can be shined using a polishing cloth, but do your best to avoid the stones as the stone's surface may be damaged. Keep pearls and soft stones like turquoise out of liquid jewelry cleaners because the chemicals will damage them.

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Accepted payment methods

Returns and exchanges
I want you to love your purchase. However, you may return it within 5 days of receipt for the full price of the piece(s), if:

-you have emailed me to request a return invoice number.
-you return the piece(s) in a padded envelope inside the original BOX you received it (complete with inside padding). Unpadded envelopes of any kind will not be accepted.
-you send the package to me using USPS First Class mail.

Shipping costs for returns are non-refundable.
Payment
PAYMENT AND SHIPPING:

I accept Paypal for all purchases.

SALES TAX:

If you live in California, 9.75% sales tax will be added to your purchase. It will show up when you make your paypal payment.
Shipping
I ship to anywhere in the world, within reason of course.

United States shipments will be sent via USPS first class mail ($3) within three days of payment. If you would like priority shipping ($6), require overnight or 2-day shipping, make sure to contact me.

Custom pieces cannot be shipped overnight as they take 2-5 days for their creation.

INTERNATIONAL packages will be shipped via USPS Priority International and take about 2 weeks for delivery. International customers are responsible for any import/duty/customs fees...and these must be paid prior to shipping.

Once the shipment is in the hands of the US Postal Service, I cannot be responsible for lost items. Sorry! However, insurance can be added to all shipments. If you would like to insure your shipment, please indicate that in the comments section during checkout. You will be sent a revised Paypal invoice.
Additional policies and FAQs
QUESTIONS?

If you have any questions I can answer send me a convo! :) Cheers!

FEEDBACK:

I take feedback very seriously. If you have any issues with my wares, please contact me BEFORE you leave your feedback. I'm sure all issues can be worked out together!