Devmedio Craft Industries

Virginia Beach, Virginia

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Jennie Zell

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Jennie Zell


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Shop policies

Last updated on May 10, 2022

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Devmedio Kraftworks is a division of Devmedio Industries (unincorporated.) We operate out of Virginia Beach, Virginia--but this is only one step on the road to complete world domination.

Materials are as natural as possible and often post-consumer/recycled. This makes stuff cheaper.
Questions, comments? jennie [at] devmedio [dot] com
keep em to yourself. (kidding)

Accepted payment methods

Returns and exchanges
Damages due to shipping or losses (never received item): Please report any damage in shipping within 10 days of receipt.
For uninsured items - If possible, photograph the item showing the damage, and email a description of the problem jennie [at] devmedio [dot] com. Returning the item may not be necessary. If after 21 days from shipping, you have still not received your item, and you live in the 48 continental United States, please email us.

Insured items - File Claims Form, PS Form 1000 with the USPS make the damaged article and mailing container available to the USPS for inspection, including any wrapping, packaging, and any other contents that were received.

Returns/refunds: Will be given minus any paypal/Etsy fees plus S&H if the item has been mailed. Buyer pays return shipping fees on unwanted items--please use the same packaging to mail the item back. Email us BEFORE sending any item back, noting reason for return. Money will be refunded when item is received by us.

Most of our items are made by hand, use natural products, are subject to some normal imperfections...and are noted as such in the listing. If you still feel that the description or photo of the item is not accurate, please email us with your concerns.

Exchanges: May be granted if the buyer pays shipping fees. Items must be returned in the original condition and in the same packaging if possible.
We accept paypal or money order, but payment MUST be received before shipping. We are also willing to work out trades with other businesses. Make us an offer and we'll let you know if it's something interesting!
Cancellations may be made for a full refund (minus any Paypal/Etsy fees) if the order has not shipped.
Shipping is USPS first class. If possible, for large orders, we will upgrade you to priority mail for no additional charge. Please allow 2-3 business days for shipping after order is placed. Some items may be made-to-order and will require extra time (to be noted on listing)

Priority mail and insurance upgrades are offered for an additional charge. Please contact before ordering and we'll set up a custom listing for you.
Additional policies and FAQs
Custom and bulk/wholesale orders are welcome! Email and we'll work out the details.

By the way we also do gift certificates in any amount. Send a note and a custom listing will be set up. This can be done over email for no additional charge, or through the mail with a fancy card for just a little more.