JenniferDowney

JenniferDowney

Oakland, California On Etsy since 2009

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

JenniferDowney

JenniferDowney

Oakland, California | 156 Sales

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Jennifer Downey

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Jennifer Downey

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
quality 3 shipping 12 customer service 9

Shop policies

Last updated on November 6, 2018
Hi, and thanks for checking out my work! If you’re considering a purchase, please review my shop policies below. Everything should be pretty clear, but if you need more info or have questions, please feel free to contact me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please contact me immediately if there is a problem with your order. I want all my customers to be happy customers, so just contact me right away, and I’ll either send a replacement or give you a refund. We like happy customers ;)
Payment
I accept PayPal (you can use your PayPal account, or pay with a credit card using PayPal). Orders shipped to California addresses will be taxed at the sales tax rate of 7.25%.

Payment at time of purchase is appreciated. If you’re not paying right away, please send me a convo or email to let me know.

Orders that aren’t paid within a week will be cancelled.
Shipping
Orders ship within 3 days of order placement (unless otherwise specified in product description or in my shop announcement). If your PayPal/credit card payment address doesn’t match your Etsy address, please indicate which address to ship to in the “message to seller” field. Otherwise, your order may be delayed.

US Buyers:
US orders ship via USPS First Class mail.

International Buyers:
International orders ship via First Class International Mail. Any/All applicable customs fees and/or duties are the responsibility of the buyer. Sorry, but tracking, delivery confirmation, etc. aren’t available. Usually, international orders arrive within 5-10 days, but can occasionally take up to a month to go through customs.

All my prints are packaged in eco-friendly, plant-based protective sleeves, and are shipped in sturdy cardboard mailers. If you’re sending this as a gift, I’d be happy to giftwrap the print and include a card, just let me know.