JennifersCozyCottage

Scrapbooking Supplies, Paper, Stamps, Die Cuts, Vintage

1273 Sales

JennifersCozyCottage

Scrapbooking Supplies, Paper, Stamps, Die Cuts, Vintage

1273 Sales On Etsy since 2008

0 out of 5 stars
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JennifersCozyCottage

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JennifersCozyCottage

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Shop policies

Last updated on February 3, 2011
Welcome to Jennifer's Cozy Cottage!

Here you will find beautiful quality papers and crafting supplies so take a peek at all of the goodies in store for you. Items such as pretty papers, paper punches, stamps and journals. I hope you enjoy looking around and find some pretty goodies for yourself!

***Due to a huge increase in customers not purchasing the custom orders that they wanted me take the time to create just for them I will hold the custom order for 24 hours only. I don't like to do that but I have lost too many sales from actual paying customers for holding custom orders for nonpaying customers. Thank you for your understanding***

I do ship internationally just convo me for shipping information prior to purchasing.

I have a right to cancel a sale if the customer has a low feedback score or leaves a lot of neutral and negative feedback for others.

**All packages are shipped to the shipping address provided on your Etsy account.** If you want it shipped to a different address please let me know and I will be more than happy to ship it to the address you provide. Thank you!

I try my best to email all of my customers and let them know when their package will be shipped. However, occasionally I get so busy with orders I don't have time to email everyone so if you want to see if your order was shipped just check under your "Purchases" and it will show if it has been shipped or not. Thank you!

I leave feedback once a month but if you need it sooner please convo me and I will be more than happy to leave it for you then.

*Business Hours: Monday thru Saturday between 9:00am and 4:00pm EST*

My Blogs: http://www.shabbysugarpinkboutique.blogspot.com/

Flickr: http://www.flickr.com/photos/jenniferscozycottage/

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I require paypal payments to be received within 24 hours from the time the invoice is issued.

If I don't hear from you and no payment has been made within that 24 hour time period then your order will be canceled and relisted.

I had to change my policy because I had a lot of non payments from customers.
Shipping
I am more than happy to ship internationally. Please just send me a convo with the items you are interested in and I will weigh them for you and give you a shipping quote.

*~*~*~*~* I highly recommend purchasing insurance as I am not responsible for lost or damaged packages by the USPS once it leaves my hands. If the package is damaged, missing items or lost in route and you have not purchased insurance on your package I cannot refund your loss or send you a replacement. Insurance is available upon request. Just send me a convo and I will give you a shipping quote with insurance. *~*~*~*~*

*****I have not followed the above policy because I always feel bad for the customer when something like this happens. I have been mailing out replacement items at my cost but financially I can no longer do it anymore so the above policy applies to all no exceptions. Thank you for your understanding. *****

All transactions will ship within 3 business days after payment has been made.

***All packages are shipped to the shipping address provided on your Etsy account.** If you want it shipped to a different address please let me know and I will be more than happy to ship it to the address you provide. Thank you! ***

*** You must contact me within 2 days of receiving your package if there is a problem ***

I sometimes cut bubble mailers in half when packaging items to reduce waste and save on shipping costs.
Refunds and Exchanges
I do not accept returns nor issue refunds unless there was a mistake on my part.

*** You must contact me within 2 days of receiving your package if there is a problem ***

If the package is damaged, missing items or lost in route and you have not purchased insurance on your package, I cannot refund your loss. Insurance is available upon request.
Additional policies and FAQs
My goal is to ensure that all of my customers leave my store satisfied with the items they purchased as well as with the price they paid for them. I strive for excellence in customer service. If you have a problem or concern please email me before leaving feedback. I'm real easy to talk to and will be happy to work things out.

Copyright © Jennifer's Cozy Cottage All rights reserved 2008-2011
Please DO NOT copy my photos or text without written permission. That is my own property. Thank you!