All sales are considered FINAL.

Every piece we sell is hand selected with love. We carefully inspect and clean all our items. Our item descriptions are accurate and we list any flaws that we are unable to repair. Since our items are vintage you can expect some degree of wear since most are pre-worn items.

All items are sold "as is" and considered FINAL SALE. We will always provide detailed descriptions of any flaws. And we don't mind answering any questions.

Please contact us If you are unhappy with your purchase we will review individual cases and if item was grossly misrepresented, store credit will be issued. Original shipping charges are non-refundable. Buyer pays return shipping.

Returns must be received in the original condition as shipped to you. Any item that has been worn, washed or dry cleaned, had tags removed or altered in any other way will be returned to buyer and no store credit issued. The item must be returned with 5 days of receipt by mail fully insured with tracking.

Paypal and Direct Checkout

Jenny Malibu ships with the United States Postal Service

We ship anywhere in the USA and we will happily ship to any international destination. International buyers, please send us a message and we will give you a price quote for your specific country.

SHIPPING TIME:
We do NOT do rush orders. Orders are shipped out in 1-3 business days. Any order placed demanding to be rushed will be canceled. 

We also combine shipping and give a fair, discounted shipping price. Just send us a message and we will quote you a shipping price

INSURANCE:
If you would like insurance please let us know. We certainly recommended it because we are not responsible for packages lost during shipment or detained in customs once they leave our hands.

TRACKING/DELIVERY CONFIRMATION:
A tracking number will be emailed to you when item is shipped. You will be able to view it in your purchase history on Etsy. (Please note that international purchases DO NOT come with tracking due to the high cost. If you would like to purchase international tracking, please contact us directly before purchase.)

DAMAGE/LOST MERCHANDISE: We are not responsible for items lost during shipment or detained in customs. Please purchase insurance to protect your package.

If you have any questions or comments please let me know. We would love to hear from you.

SIZING:
Our size recommendations are just that - recommendations. Please refer to the measurements provided to determine best fit. Items can NOT be returned due to poor fit since we list accurate measurements.

COLOR:
Please note that color appears differently on every monitor and to every eye. Please email us with questions about the color prior to purchase. Returns will NOT be granted for slight color variations.

PRICES:
Prices are nonnegotiable. Prices are based on age and rarity of items.

FINAL SALE AS IS SHOP SECTION:
The items in our FINAL SALE section are sold "as-is." These items can NOT be returned for store credit. Please read the item condition for information as to why it is on sale. We started this section for people looking for affordable party wear.

No rush orders or overnight shipping done at this time.

Thanks for visiting Jenny Malibu