jennytrinh

Happy Spring! New Spring designs added

Sacramento, California · 3417 Sales

jennytrinh

Happy Spring! New Spring designs added

Sacramento, California 3417 Sales On Etsy since 2006

0 out of 5 stars
(1379)

jennytrinh is taking a short break

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Jenny Allopenna

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Jenny Allopenna

Reviews

No reviews in the last year
fafabaobab

fafabaobab on Apr 27, 2017

1 out of 5 stars

I ordered this necklace on March 8th and I have never received it to this day because it was never sent (I live in France). I sent several messages but I only got one reply and I never heard about the seller again. I had to contact etsy's customer service to ask for a refund, which I got today.

brittany

brittany on Apr 25, 2017

2 out of 5 stars

The necklace I ordered was beautiful but the customer service was nonexistent. I have emailed over the last month requesting an adjustment to the chain length and have had no response. After sometime I received an email the seller was on vacation and after the stated return date still no response to the nearly month old request. The jewelry was beautiful but don't expect a reply if you are needing to adjust the order in any way

View all 1379 reviews

Shop policies

Last updated on February 3, 2011

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
Return Policy:

I stand 100% behind my work. If you're not satisfied with the item you are buying, you can ask me to modify or exchange it for another item within 7 days of receiving your items.
If you have any questions, don't hesitate to send me a conversation or drop me an e-mail at nguyentg [!at] hotmail.com.

Looking forward to doing business with you!

Jenny =)
Shipping
Shipping Policy:
I want to make sure that your orders arrive safely, but there were rare incidents that my shipments didn't reach the recipient. From now on, if you would like to add insurance, please let me know and I'll provide it gladly for a small additional cost. Please specify at the time of your order that you would like insurance added to your shipment.

Shipping within the USA - tracking number is provided with no additional cost.
Shipping international - unfortunately tracking isn't provided. Registered mail is extremely expensive. I will e-mail you the custom form number that I filled out for your shipment. Other than that, I could not provide anymore assurance for your package. I recommend that you add insurance to your international order.

I'm very prompt at mailing. All paid orders are shipped within 2 business days.