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Paula Vanderburg

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Paula Vanderburg


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Shop policies

Last updated on February 8, 2011
Thank You for visiting the Jersey Girl Designz Shop! If you have any questions about any item, or see something you like but not in the color or size you prefer, please convo me and I will respond as soon as possible.

Accepted payment methods

Returns and exchanges
Jersey Girl Designz wants clients to be satisfied with their purchases. If you are unsatisfied with a purchase, please contact me immediately by email or phone. If you find that your purchase is not quite what you had expected PLEASE always give me a chance to fix any issues BEFORE feedback is posted. I will do my best work with you to make sure you are happy with everything you purchase from me.
Refunds will be made for the cost of the item only. Shipping charges cannot be refunded. Please return the item in its original packaging and send it USPS Priority Mail with Delivery Confirmation. Your money will be refunded to your PayPal account once the piece safely arrives.
I do offer the option of returning the items for full credit towards another purchase.
Jewelry must be returned within 3 days of their arrival, unworn and in original condition for full refund or credit of the purchase price. If there are delays or difficulties and still want to return the item, there is a restocking charge of 25% of the purchase price or $25, whichever is less, for a return.

Custom orders and commissions are not returnable.
PayPal payments in US Dollars are accepted.
Payment must be made in full and have cleared before the item is shipped.
In-stock items are shipped within 1-2 business days after receiving your payment confirmation from PayPal. All items are shipped USPS Priority Mail with Delivery Confirmation unless buyer requests otherwise and additional applicable shipping fees are applied.
Packing materials will use recycled materials whenever possible.
Custom orders will be shipped upon completion and buyer will be notified prior to shipping.
INTERNATIONAL SHIPPING: is currently only available by special request. Please contact me IN ADVANCE with your country/code and I will respond within 2 business days with your shipping options and expected charges.
Additional policies and FAQs
BRACELETS: Ask in advance for a sample pattern in paper to try on the bracelet if you are not sure about how the bracelet will fit over your hand. All hands are different about getting through the opening. Trying on a paper pattern will give you a rough idea on how the item will fit.

"WEAR" MARKS: Please look at the images on Etsy carefully; many items are made from recycled materials and may contain some marks, scratches or nicks. These marks are an inherent part of the object's history and are not defects.

CUSTOM ORDERS: Please contact the artist directly to discuss ordering a custom made item. If a listed piece requires a simple size adjustment or "swap-out" for another color I have in stock, no fees apply, however please allow additional time for order to ship. All other custom orders require a 20% advance deposit and may take 6-8 weeks to complete, depending on the size and type of item(s) requested. Additional fees may apply to "rush" orders.