AllYouNeedIsPugShop

All You Need is Pug: Dog Hats, Pug Hats, and Gifts

Haverhill, Massachusetts | 6093 Sales

AllYouNeedIsPugShop

All You Need is Pug: Dog Hats, Pug Hats, and Gifts

Haverhill, Massachusetts 6093 Sales On Etsy since 2009

5 out of 5 stars
(1676)

Announcement   All You Need is Pug®; Pug is All You Need.
We create handmade dog hats, pug hats, pet neck warmers, pet sweaters, and cozy knits for humans, too! We also offer a line of dog greeting cards, tote bags, mugs, & gifts for dog-lovers everywhere.

Current Turnaround Time: 4-5 weeks, subject to change at any time based upon order volume.

Visit Our Website:
www.AllYouNeedIsPug.com

As seen in the official Etsy Blog, Etsy Finds, Etsy Success, Etsy Dudes, O the Oprah Magazine, InTouch Magazine, Cesar's Way, Fortune, and the UK Daily Mail! Also featured in Etsy's 2017 Fall Photo Shoot.

All You Need is Pug® is an Etsy Featured Shop! Get a behind-the-scenes peek at our process in our interview:
https://blog.etsy.com/en/featured-shop-all-you-need-is-pug/

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IMPORTANT NOTES on HALLOWEEN & HOLIDAY Orders:

- Deadline to place INTERNATIONAL HALLOWEEN orders: September 1
- Deadline to place US HALLOWEEN orders: September 24

- Deadline to place INTERNATIONAL HOLIDAY orders: NOVEMBER 1
- Deadline to place US HOLIDAY orders: NOVEMBER 15

- No rush orders will be taken.
- Orders placed after these dates are NOT guaranteed to arrive in time for these holidays.
- All knit orders take 4-5 weeks to be handmade, not including shipping time.
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Announcement

Last updated on Jan 6, 2018

All You Need is Pug®; Pug is All You Need.
We create handmade dog hats, pug hats, pet neck warmers, pet sweaters, and cozy knits for humans, too! We also offer a line of dog greeting cards, tote bags, mugs, & gifts for dog-lovers everywhere.

Current Turnaround Time: 4-5 weeks, subject to change at any time based upon order volume.

Visit Our Website:
www.AllYouNeedIsPug.com

As seen in the official Etsy Blog, Etsy Finds, Etsy Success, Etsy Dudes, O the Oprah Magazine, InTouch Magazine, Cesar's Way, Fortune, and the UK Daily Mail! Also featured in Etsy's 2017 Fall Photo Shoot.

All You Need is Pug® is an Etsy Featured Shop! Get a behind-the-scenes peek at our process in our interview:
https://blog.etsy.com/en/featured-shop-all-you-need-is-pug/

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IMPORTANT NOTES on HALLOWEEN & HOLIDAY Orders:

- Deadline to place INTERNATIONAL HALLOWEEN orders: September 1
- Deadline to place US HALLOWEEN orders: September 24

- Deadline to place INTERNATIONAL HOLIDAY orders: NOVEMBER 1
- Deadline to place US HOLIDAY orders: NOVEMBER 15

- No rush orders will be taken.
- Orders placed after these dates are NOT guaranteed to arrive in time for these holidays.
- All knit orders take 4-5 weeks to be handmade, not including shipping time.
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Jessica Furtado

Contact shop owner

Jessica Furtado

Updates

You can find JD and his Robot Dog Hat in the October Issue of O the Oprah Magazine ! Hitting stands this week!
There's still time to enjoy 10% off of select custom knits during our Labor Day Weekend Sale!
View all 241 updates

About

All You Need is Pug®, Pug is All You Need

HOW IT BEGAN: A PUG LOVE STORY
When I was 8 years old I wrote a story entitled "Brandy the Puppy" about a lost pug who finds a new home when a little girl stumbles upon him. Though the story was adorable, it did not convince my parents that I was ready to handle the responsibility of a dog. I impatiently waited until I graduated high school and vowed to spend all of the money received in graduation gifts to adopt a pug from a local rescue. That summer I met a 7 month old pug that would become my soul mate. His spunk and energy led me to name him James Dean - my little rebel.

WHY IT BEGAN: THE INSPIRATION
When I adopted JD, I bought all sorts of clothing to try on him. When I got the clothing home, it rarely fit. Pugs are oddly-shaped little buggers, and the mass-produced one-size-fits-all dog clothing was not suited for him. That's when I decided that I should create pet apparel of my own design. My mum taught me how to knit and helped me to design the first ever pug hat that we created together. After the hat was completed, I knew that I wanted to share this fun idea with the rest of the world, and All You Need is Pug was established. Now 6 years, dozens of new designs, and a few more rescue dogs later, All You Need is Pug is a popular name among animal lovers, and we are honored to have earned a spot in the hearts of pets and their owners all over the world.

HOW IT'S DONE: THE PROCESS
All of All You Need is Pug's knits are made by hand because it gives us the opportunity to work with each of our customers and their pets on an individual basis. No two dogs are exactly alike in shape, size, or personality. Creating unique items for each and every customer allows us to make certain that All You Need is Pug hats and accessories will fit well, look fabulous, and feel comfortable. Each knit or crochet item from our shop takes approximately 2-3 hours to create, depending upon the size and level of detail, so you know that passion and precision is put into every stitch.

The greeting cards in the All You Need is Pug line are created with prints of our photography and illustrations. Each card is printed and packaged with care in our work space.

The totes, tees, mugs, and calendars available from All You Need is Pug are professionally printed by our approved manufacturer, Vistaprint. All of the designs featured on these items are prints of my original photographs and illustrations.

Shop members

  • Jess

    Owner, Maker, Designer

    Jess is an artist and writer from MA. She is the proud mum of her rescue dogs James Dean and Murphy, and sister to a blind rescue pug named Ringo, all of whom act as the inspiration for the items that she designs for All You Need is Pug.

  • James Dean

    Mascot

    JD is our first rescue pug, and the inspiration that began All You Need is Pug. When he is not modeling hats, JD is a bed hog who enjoys eating green beans, running through leaves, and getting into mischief.

  • Ringo

    Mascot

    Ringo was a pug rescued at the age of 8 from an MA animal shelter. He was a feisty little fellow with a free spirit and faithful heart. Ringo passed away at the age of 14 on July 15, 2016. We miss him more than words can say.

  • Murphy

    Mascot

    Murphy is a French Bulldog mix & rescue dog who joined our family in June, 2015. Murphy loves to destroy toys, wrestle with his friends, & snuggle up on the couch after a busy day of play!

Production partners

  • Spoonflower

    Durham, NC

    Spoonflower allows designers to print their work on custom fabrics.

  • Vistaprint

    Lexington, MA

    Vistaprint offers quality printing and marketing services for small businesses all over the world.

Shop policies

Last updated on February 11, 2018
Welcome to our All You Need Is Pug®! We create custom handmade apparel and accessories for pets and the people who love them. Our line of dog clothing includes pug hats, dog hats, knit dog collars, dog neck warmers, dog scarves, dog leg warmers, dog sweaters, and more! We even create matching hats for humans to wear alongside their pets! Our shop also offers a selection of pug greeting cards, pug tote bags, and other pug-themed gifts.

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Please visit the official All You Need Is Pug® website:
http://AllYouNeedIsPug.com

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Follow us!

Instagram: @AllYouNeedIsPug

Twitter: @AllYouNeedIsPug

Facebook:
http://www.facebook.com/AllYouNeedIsPug

Pinterest:
http://pinterest.com/allyouneedispug

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
CANCELLATIONS: All sales are final. No cancellations may be made.

REFUNDS: In general, there are no refunds or returns. All sales are final. If an issue should arise with your order, please message us. We will deal with such orders on a case-to-case basis and may make an exception to our refund policy if we feel that it is warranted. In these situations, refunds will only be granted at our discretion.

DAMAGED ITEMS: If, in a rare instance, you receive an item that has been damaged in transit, please message us and include photos of the damaged item. We will work with you on a case-to-case basis to determine the best solution in the event that a damaged item is received.

EXCHANGES: Exchanges may be granted if there is an issue with the item (such as size) that can easily be resolved by swapping it. Custom items or items made to fit a custom size will not be exchangeable. The buyer is responsible to pay shipping fees when sending an item back for exchange, and we will pay the shipping when we send the new item to the buyer, meaning that we both absorb the cost. Exchanges must be made within 7 days of receiving the item.

If there is a problem with your item (i.e. damage, wrong size, etc.), please let us know before leaving feedback and we will work with you to resolve any issues.
Payment
Accepted forms of payment: Credit Card, PayPal, Apple Pay, & Etsy Gift Cards.

No personal checks or money orders are accepted.

Immediate payment is required for credit cards, PayPal, Apple Pay, and Etsy Gift Cards. Payments mailed in the form of postal money orders must be postmarked within 3 days of purchase. Paying promptly helps us to serve you in the same timely fashion.

Massachusetts residents are subject to the sales tax rate of 6.25% on applicable items.
Shipping
SHIPPING ADDRESS NOTE:

We will ALWAYS use the shipping address provided on Etsy when shipping orders. If you use PayPal at checkout and the address listed on your PayPal invoice differs from the one on your Etsy invoice, we will ship to the address provided on Etsy. Please check to make certain that the correct address is provided, as you will be responsible for additional shipping fees if your parcel needs to be re-shipped.

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US SHIPPING:

All items are carefully packaged to ensure that your item arrives safely. Our knits and totes come gift-wrapped in tissue paper and all paper goods come in protective plastic and are sandwiched between cardboard to ensure that they will not be bent during shipment. Most items are shipped in envelopes, but may be shipped in boxes for bulk orders, fragile items, etc.

All ready-made items are shipped within 3 business days of receiving payment, unless otherwise noted in the listing for the item that you purchased. Custom, made to order items take up to 4 weeks to be created during the period of February-August, and up to 5-6 weeks to be created during our busy season from September-January. Please check listings for current turnaround times. If you need items in a shorter time frame, message us. When possible, we accommodate rush order requests, but only when approval has been given prior to placing an order. We cannot promise to accommodate faster delivery if you leave a date or special request in the "notes" section at checkout without first having discussed it with us.

We ship via USPS First Class Mail. Average arrival time is 3-7 business days within the United States. Tracking and insurance are available upon request.

Priority shipping (2-3 day arrival time) is available upon request. Please note that if you order a custom item, it will still take 4-6 weeks to create, but will ship via Priority mail when the item is completed.

We cannot be held responsible for loss or damage of items while in transit with USPS. Upon ordering, please notify us you would like to purchase insurance for your package. We are happy to accommodate!

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INTERNATIONAL SHIPPING:

As of 2/10/2018 we no longer ship internationally, as we are downsizing and streamlining our business. We apologize for the inconvenience.

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Additional policies and FAQs
- A NOTE ON RECEIPTS: In order to reduce waste and minimize our impact on the planet, printed receipts are not sent with orders. Digital receipts are automatically emailed to customers when payment is processed, and receipts can also be accessed via your Etsy account. If you require a printed receipt, please request one in the "notes" section at checkout.

-A NOTE ON CUSTOM REQUESTS: We enjoy a challenge, and do take special requests when time allows. If there is an item you'd like to see in our shop, or an item you'd like made especially for you, please let us know! We will work with you to try to make your idea a reality.

-DISCLAIMER for PET CLOTHING: Pets are mischievous and free spirited by nature, and we want to ensure their safety while wearing our creations. For that reason, human, adult supervision is REQUIRED while pets are wearing hats, knit collars, apparel, and accessories from All You Need is Pug®. Do not place clothing on dogs in warm or hot temperatures, as overheating can occur. Please also make certain that your dog does not chew any part of out pet clothing, as torn pet apparel, buttons, and loose pieces are a choking hazard. Do not allow your pet to chew or consume any packaging materials.

- Please note that the handmade nature of our items means that the item you receive may vary slightly from the one pictured in our listing photos.

- Please note that differences in computer, phone, and tablet monitors may cause colors to appear differently. Slight differences in color may be noticed between the items shown in our photos and the items that you receive.
Privacy
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (such as details for a custom ordered item), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on the information you provide to fulfill your order only.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage the United States Postal Service to ship parcels. I will share your shipping information with this third party, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 4 years.

More information

Last updated on Sep 14, 2017
Frequently asked questions
Sizing details

We create custom hats and accessories for small to medium sized dogs with necks that measure 18" or less.

Hats and accessories that are ready-made include sizing information in each individual listings.

Care instructions

All items should be hand-washed or turned inside-out and washed on your washer's gentlest cycle. Lay flat to dry.

Gift wrapping and packaging

All knit items and totes come gift-wrapped in tissue with a yarn bow. If you'd like to add a note to a gift recipient, please message us. We are happy to include this extra detail free of charge!

Wholesale availability

All You Need is Pug® items are currently not available for wholesale.

Do you sell your knitting patterns?

At this time, All You Need is Pug® does not sell patterns for our dog hats or other accessories.