Shop policies
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Everything is designed and hand crafted by myself. Quality is important to me and this is reflected in my choice of materials and attention to detail, most items are one of a kind creations, even the repeated items like my brooches will never be exactly the same.
I graduated as a fine artist specialising in painting and my family background is in design, I grew up in an enviroment where just about anything from furniture to clothes to cakes could be made with your own hands and to a high standard. I hope to pass these qualitys on to my own children and to you my customers. Happy shopping and best wishes,
Jess
Accepted payment methods
Returns & exchanges
Payment
Although I am happy to reserve or hold an item for a period of time for a small deposit if funds are not immeadiatly available. Just contact me and I will be happy to sort something out.
Shipping
If you would like extra insurance, tracking or signed for please let me know before paying and I will be happy to quote you an alternative price for postage.
Items are carefully wrapped and packaged. Mail bags boxes and padded envelopes are also used to ensure everything is secure and waterproof. Wrapping is recyclable and made from recycled materials where ever possible.
Delivery times will depend on individual countries, some international post can take over two weeks, please consider this when ordering, You are also responsible for any customs or taxes your country may charge, thank you.
Additional policies and FAQs
The dolls that I make are for display purposes and not suitable for children due to small parts and delicate materials.
Thank you for reading my policies and remember I am always happy to chat and answer questions.
Best Wishes
Jess