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jewelpottery

Jewel Pottery Ceramics and Pottery

4885 Sales

jewelpottery

Jewel Pottery Ceramics and Pottery

4885 Sales On Etsy since 2008

5 out of 5 stars
(1314)

Announcement   Happy Holidays, IF YOU NEED SOMETHING RIGHT AWAY check out my ready to ship section! I have new items coming out daily so if you need an item convo me, I may be able to get it for you. Im trying to get all made to order items out in one week so there is still plenty of time for Xmas! IF YOU ORDER BY 12 10 AND IT IS MADE OT ORDER I CN HAVE IT FOR YOU BY CHRISTMAS,, BARRING ANY MISHAPS WITH FIRING ECT. READY TO SHIP ITEMS WILL BE TO YOU IN 2-3 DAYS IN THE STATES. I may be able to get something out sooner for you but please convo me first. However if I can not; One idea would be print a pic of the mug and let the recipient know that you are having a custom item made for them and have it shipped to their door! Pottery takes a couple of weeks, so to insure your order is perfect order now!! Thanks!!
We invite our fans and followers to sign up for our weekly Newsletter!! To receive the best Jewel Pottery deals, updates and news...Please copy and past the following link into your web browser to sign up now:

http://eepurl.com/bboVBj

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If you would like a mug very quickly go to my READY TO SHIP section of the shop. READY TO SHIP items will ship in 1-3 days, and shipping takes 2-3 days. Otherwise the MADE TO ORDER mugs will be ready in 2-3 weeks. Custom items will be ready in 3-4 weeks. Please take a look at your receipt and add 3-4 weeks, this is the latest shipping date, your item may arrive sooner. Some orders may ship faster than 2-4 weeks but we cannot make any guarantees! We thank you in advance for understanding that handmade items take time to craft and the time required is necessary to ensure your items arrive as promised!!

Custom orders are welcome! Please message me to ask about creating a private listing.

If you know what you want to order please use our "Make Your Own Personalized Name Mug" listing:

https://www.etsy.com/listing/233113975/handmade-pottery-mug-personalized-mug?ref=shop_home_active_2&ga_search_query=make%2Byour%2Bown%2Bname%2Bmug

OR our "Make Your Own Saying Mug" listing:

https://www.etsy.com/listing/170913004/make-your-own-saying-mugs-personalized?


My mugs are all handmade by me, and I believe there is beauty and art in imperfection. So there may be a drop of one glaze on top of another, or a stamp that is slightly crooked, this is all part of my style and how I intend my ware to be. I feel my style is spontaneous and free, something you can not buy at a superstore. If you are ordering a made to order item, please know that the item in the pic is not the item you will receive. The colors will be similar as will the shape and style of the mug. However, this is handmade pottery and each item is individual and different, especially with all of the color variations and stamps I work with. Sometimes there will be a drip of glaze or a stamp slightly crooked, if you look at my store you can see this in my pics I am not a perfection potter I am an artistic potter and quality pieces of art is what you will receive.



Just to let you know you can shop Jewel Pottery and receive many Ready to Ship items at your door within 2-3 days.* Items from my READY TO SHIP section are ready to be shipped out to their new homes, however many mugs are made to order and it will say in the listing. When you purchase you will receive a ship by date on your receipt. Made to order items take around 3 weeks from order to ship date, and then 2-3 days to ship. Custom orders take 3-4 weeks. All items are shipped using shipping materials donated by stores so we are very green in that we reuse packing materials! Thanks! (*Unless you are located in Alaska or Canada or overseas, ask for shipping times in these locations!)

Announcement

Last updated on Nov 27, 2016

Happy Holidays, IF YOU NEED SOMETHING RIGHT AWAY check out my ready to ship section! I have new items coming out daily so if you need an item convo me, I may be able to get it for you. Im trying to get all made to order items out in one week so there is still plenty of time for Xmas! IF YOU ORDER BY 12 10 AND IT IS MADE OT ORDER I CN HAVE IT FOR YOU BY CHRISTMAS,, BARRING ANY MISHAPS WITH FIRING ECT. READY TO SHIP ITEMS WILL BE TO YOU IN 2-3 DAYS IN THE STATES. I may be able to get something out sooner for you but please convo me first. However if I can not; One idea would be print a pic of the mug and let the recipient know that you are having a custom item made for them and have it shipped to their door! Pottery takes a couple of weeks, so to insure your order is perfect order now!! Thanks!!
We invite our fans and followers to sign up for our weekly Newsletter!! To receive the best Jewel Pottery deals, updates and news...Please copy and past the following link into your web browser to sign up now:

http://eepurl.com/bboVBj

*********************************************************************************************************
If you would like a mug very quickly go to my READY TO SHIP section of the shop. READY TO SHIP items will ship in 1-3 days, and shipping takes 2-3 days. Otherwise the MADE TO ORDER mugs will be ready in 2-3 weeks. Custom items will be ready in 3-4 weeks. Please take a look at your receipt and add 3-4 weeks, this is the latest shipping date, your item may arrive sooner. Some orders may ship faster than 2-4 weeks but we cannot make any guarantees! We thank you in advance for understanding that handmade items take time to craft and the time required is necessary to ensure your items arrive as promised!!

Custom orders are welcome! Please message me to ask about creating a private listing.

If you know what you want to order please use our "Make Your Own Personalized Name Mug" listing:

https://www.etsy.com/listing/233113975/handmade-pottery-mug-personalized-mug?ref=shop_home_active_2&ga_search_query=make%2Byour%2Bown%2Bname%2Bmug

OR our "Make Your Own Saying Mug" listing:

https://www.etsy.com/listing/170913004/make-your-own-saying-mugs-personalized?


My mugs are all handmade by me, and I believe there is beauty and art in imperfection. So there may be a drop of one glaze on top of another, or a stamp that is slightly crooked, this is all part of my style and how I intend my ware to be. I feel my style is spontaneous and free, something you can not buy at a superstore. If you are ordering a made to order item, please know that the item in the pic is not the item you will receive. The colors will be similar as will the shape and style of the mug. However, this is handmade pottery and each item is individual and different, especially with all of the color variations and stamps I work with. Sometimes there will be a drip of glaze or a stamp slightly crooked, if you look at my store you can see this in my pics I am not a perfection potter I am an artistic potter and quality pieces of art is what you will receive.



Just to let you know you can shop Jewel Pottery and receive many Ready to Ship items at your door within 2-3 days.* Items from my READY TO SHIP section are ready to be shipped out to their new homes, however many mugs are made to order and it will say in the listing. When you purchase you will receive a ship by date on your receipt. Made to order items take around 3 weeks from order to ship date, and then 2-3 days to ship. Custom orders take 3-4 weeks. All items are shipped using shipping materials donated by stores so we are very green in that we reuse packing materials! Thanks! (*Unless you are located in Alaska or Canada or overseas, ask for shipping times in these locations!)

Julie Payne

Contact shop owner

Julie Payne

Handmade pottery Dinnerware Set White
$105.00
Handmade Mug Opa teal Ceramics Jewel Pottery
$34.00
View all 198 items

Reviews

Average item review
5 out of 5 stars
(1314)
lucysage

lucysage on Dec 9, 2016

5 out of 5 stars

The glaze is so vibrant, and it shipped really quickly. The seller helped me by sending a ready-made mug instead of the order I accidentally placed for a make-to-order version. Looks like it will hold a good amount of coffee, and the recipient will be thrilled!

gottliebbrandon

gottliebbrandon on Dec 8, 2016

5 out of 5 stars

Our Oma and Opa mugs are absolutely perfect. We are so happy we ordered these and the customer service was excellent from day one. Thank you!

View all 1314 reviews

Updates

Mugs in the making

Tagged in this photo

About

Throwing Clay Began ceramics and pottery

In 1994 I was selling pottery from my porch in Asheville NC. My house was right next to a stop light and I had 3 large sculptures of naked women's bottom halves. Needless to say there was a lot of honking at the light! One day a woman stopped on her bike and told me there was a shop for rent downtown Asheville that she thought would be a good fit for me. I took a look and within a couple of weeks I was moving in. Parking my wheel in the big store window.

I worked on the potters wheel in the window and stayed in the shop for a couple of years. But I found that my work suffered from always working on display. So, I went back to a home studio and selling wholesale. Until I found Etsy, where I once again sell retail. I love the communication with my customers, and would like to have studio party sometime and invite you all to attend and have a big time,, maybe throw some clay too!!

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Shop members

  • Julie Payne

    Owner, Maker, Designer, Curator

    I have been working with clay for 23 years. I love the feel of clay after it has dried a bit, it is a deep grey color, and smooth to the touch, so fragile and durable at the same time. I am always trying new ideas creativity is a process.

  • Lilah

    Artist In House

    Hello! My name is Lilah,and I am fourteen years old. My mom is the owner of this shop, and I often work in her workshop making ceramic sculptures and other pieces. I am passionate about my work, strive to have a different and unique art style Enjoy!

Shop policies

Last updated on September 8, 2016
Hello everyone! Just to let you know you can shop
Jewel Pottery and your products will get to you super fast!! Many products are ready to be shipped out to their new homes and can be to your home in 2-3 days. However many are also made to order so check the listing to see which your item is. If you need something shipped today or tomorrow shop my ready to ship section. If you love something that is made to order but short on time check with me via convo as I may be able to get something out pretty quick. Thanks!

(*Shipping will be about 2-4 weeks for Canada but can take longer depending on the time of year, ect. but we get them out ASAP!!!!)

My mugs are all handmade by me, and I believe there is beauty and art in imperfection. So there may be a drop of one glaze on top of another, or a stamp that is slightly crooked, this is all part of my style and how I intend my ware to be. I feel my style is spontaneous and free, something you can not buy at a superstore.

If you are ordering a made to order item, please know that the item in the pic is not the item you will receive. The colors will be similar as will the shape and style of the mug. However, this is handmade pottery and each item is individual and different, especially with all of the color variations and stamps I work with. If you do not like the item you receive please feel free to ship it back (at your expense) for a refund or a remake. Returns must be shipped back within 15 days of receiving the item.
Thank you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
You may pay via paypal or with your credit card via direct checkout. All payments for custom orders must go through before the order is started.
Shipping
I will ONLY ship to the address you provide at checkout. This expedites shipping and prevents mistakes on your order, so please make certain the address you provided is where you would like your item shipped


IN-HOUSE PRODUCTION TIME:
Normal crafting times for all designs can be found in the item description for each item. Some mugs and all personalized items are hand made at the time of the order. Please allow 3-4 weeks for custom orders to be ready to ship from our studio. *Custom/personalized items may take up to 4 weeks.
Please read through the item details to find out how long it will take us to craft the piece or prepare your order for shipment.

*SHIPPING WITHIN THE U.S.:
We ship via Priority Mail or First Class Mail. Shipping time is about 3-5 days, once your piece is ready to leave the studio. Add this shipping time to the in-house processing time for your piece, and you will have an estimate of when you will receive your order.

*INTERNATIONAL SHIPPING:
All International Orders ship via First Class Mail International Package Service, the best choice for your package to arrive to you promptly and safely, for a fair rate.
The *average* transit time for International delivery is about 3-4 weeks, however shipping times vary greatly depending on your location, the time of the year, and your local postal service...and the main delay comes from customs at the border when importing your package. Some locations can take 6-8 weeks for delivery.
NOTE: We can NOT give you an exact delivery date nor promise that your package will arrive by a certain day, as there are no guarantees made by the postal service.
TRACKING INFORMATION IS NOT AVAILABLE FOR INTERNATIONAL ORDERS. **WE DO NOT REFUND for any international shipments that are lost in transit or do not arrive by the date of your event.** Express Options are also available with FedEx International if you need to rush your shipment. Please contact us for details.
Often international shipments are held at your local post office for pickup (not just dropped at your doorstep), so PLEASE be sure to check there if you are waiting on your order. Additional customs charges, fees or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country where you live. They are NOT included in the price of shipping.


POSTAL/SHIPPING ERRORS: We are not responsible for items that were lost by the postal system. If your pottery does not arrive in 2-3 days as the priority mail normally does then please go to usps.com and enter your tracking number to file a claim.
Refunds and Exchanges
At Jewel Pottery customer service a top priority.
We do not accept returns or exchanges on custom orders at this time because many of our pieces are very labor intensive and most all are made to order.
However, we DO guarantee your satisfaction or your money back with a returned mug.

If there is a problem with your order, or something you are not happy with, please be sure to contact us regarding your UNUSED pottery *within 3 business days of receiving your order*, and we will do our best to be sure you are happy with your experience, or return your money.

I have to add here folks; Im firing mud to make a finished piece of pottery. Sometimes things go wrong, your piece cracks in the kiln, or some other mishap. If this delay means it wont make it to your event on time I try and work with you, and if this does not work, many times I will refund your money. In the end I like to have a good relationship with people!!

Refunds will ONLY be processed when we receive the item back in our shop. ITEMS MUST BE RECEIVED BACK TO US WITHIN 15 DAYS OF RECEIVING YOUR ORDER. Please include a note with the package that states the etsy username on the order, as well as the recipients full name (as entered into the etsy checkout process). We cannot refund your payment until we receive the item in order to ensure the refund claim is accurate.

Ship all returns to:
Julie Payne
299 Rose Street
Mooresville, NC 28117


POSTAL/SHIPPING ERRORS: We are not responsible for items that were lost by the postal system. We ship priority mail if your items do not arrive in 2-3 days as the post said they would go to usps.com and enter your tracking number to file a claim.

If your mug is broken in transit I must receive pics within 25 days of the day you purchased to file a claim with the post.
Additional policies and FAQs
*Special orders are always welcome. I love to create items for loved ones that will be cherished for years to come.

Jewel Pottery does offer quantity discounts for corporate gift giving, wedding favors, and other special events. Please contact Julie if you need a large quantity (more than 50) of a certain item or custom order, and we would be happy to discuss and arrange the details with you.

Jewel Pottery reserves the right to photograph, post or sell again any design that originates as a custom order.
Prices are based on the costs of raw materials and therefore are subject to change at any time.
Jewel Pottery reserves the right to refuse service to anyone, and/or to cancel a sale if deemed to be in the best interest of our business.