KarenBaskettDIYer

Please understand almost all CUSTOM ITEMS are PERSONALIZED ITEMS. (Names, dates, specific locations, etc...) These items CANNOT be refunded or returned..

I reserve the right to consider all returns and exchanges on a case-by-case basis.

Payment is due at the time of ordering - I accept payment via Paypal. No orders will ship until payment is received.

Shipping time varies... I am usually very prompt on getting orders out... 3-5 days!! Holidays are very busy for me so please allow 7-10 days to receive your custom piece. I am owner, operator, designer, and curator! :)

I ship all merchandise USPS First Class Mail. If a mistake is made on your address and it is my fault I will gladly reship at no charge. However, if the mistake is your fault, you will be responsible for the extra shipping fee.

ONCE YOUR ITEM LEAVES MY SHOP IT IS IN THE HANDS OF THE USPS. IF AN ITEM GOES MISSING YOU WILL NEED TO CONTACT YOUR LOCAL POST OFFICE FOR FURTHER INFORMATION. BUT I PROMISE I WILL DO EVERYTHING POSSIBLE TO HELP YOU LOCATE YOUR ITEM. My goal is great customer service and your complete satisfaction.

Expedited shipping is available for an additional $22.50. Please contact me ASAP because this payment must be made BEFORE I can ship your item.

*****I PROVIDE VERY SPEEDY SERVICE!! PLEASE MAKE SURE ALL NAMES ARE SPELLED CORRECTLY AND IN THE CORRECT ORDER OF HOW YOU WANT THEM TO APPEAR ON YOUR JEWELRY!!! IF SPELLING MISTAKES OR ORDER MISTAKES ARE MADE BY YOU, I WILL HAVE TO CHARGE YOU THE FULL PRICE TO REMAKE THE PIECE.

*****PLEASE DOUBLE-CHECK YOUR SPELLING AND BE CLEAR ON THE NUMBER OF NAMES YOU ARE WANTING! :)

IF THE MISTAKE IS MY FAULT, THERE WILL BE NO FEE TO REMAKE IT.

Caring for your Nickel , Copper and Brass items:
Please keep in mind that copper and brass will tarnish. Nickel (like sterling silver) can turn slightly as well. I coat each piece with a clear coat. All bracelets are coated with a preservation wax. Waxed items WILL eventually need to be re-waxed or polished to prevent tarnishing (again, just like sterling silver.) The wax helps with water resistance but with constant wear and tear the wax will eventually rub off.

That being said, it is NOT recommended to wear your custom-stamped jewelry in the water. Oxidization to the copper and brass is temporary - with wear and tear it will rub off. The clear coat will eventually wear off but your items will be fine.

Additional Jewelry Care:
All of my jewelry is made with the finest quality materials and each piece is meant to remain beautiful throughout the years, as well as to withstand normal child’s play. The better care you take of it... the better it will look over time. Some tips to keep your jewelry beautiful:

Never wear sterling silver jewelry in the pool or hot tub. Depending on the amount and type of chemicals in the water, exposure to pool water can tarnish or damage sterling silver, and may weaken the stainless steel wire with which the jewelry is strung.

To clean, use a small amount of mild detergent (like dish soap) and warm water.

To remove severe tarnish, use dry sterling silver polishing cloths to gently wipe the sterling beads. NEVER drop jewelry in liquid sterling silver cleaner, especially if the jewelry contains pearls. Pearls can be permanently damaged by this type of cleaner, and in my opinion, most liquid silver cleaners are too harsh for most beads anyway.

Store jewelry in an airtight environment when not wearing, such as a zip-close bag.

PLEASE KEEP IN MIND THAT COPPER AND BRASS CAN POSSIBLY TURN SKIN. THIS IS NOT A BAD THING IT JUST MEANS IT'S REAL!

"Please supervise all young children while wearing jewelry and remove before bedtime and bath time." ---Child Safety Protection Act, Public Law 103-267 - June 16, 1994.