Handmade Jewelry Earrings Necklaces Bracelets by JewelryBySS

UNCONDITIONAL GUARANTEE:
If for any reason you're not satisfied with your unworn artisan handmade jewelry from this shop, simply return it for a prompt and courteous exchange, credit or refund. Sorry, customized and personalized items may not be returned unless defective.

RETURN / EXCHANGE PROCEDURES:

► To return or exchange your purchase notify me within 3 days of receiving your purchase. I will give you the return shipping address.

► Customer is responsible for return shipping fees, postal insurance and packing merchandise securely. Original shipping charges are non-refundable.

► Merchandise must be returned in unworn, unaltered condition to include original tags and gift box packaging.

BROKEN OR DEFECTIVE RETURNS:

► If you receive an item that has been broken during shipping because of a product defect, please send me a message right away. You may return it and I will make the necessary repairs, or I will give you a full refund.

HOLIDAY RETURNS:

► Gift purchases made during the months of November and December may be exchanged for product or store credit no later than January 15 the following year. The exchange can be made by the purchaser or the gift recipient.

► All other return policies still apply.

Jewelry is packaged in an elegant gift box with a matching bow.

Single item purchases will usually ship within 4 business days.

Quantity purchases such as bridesmaid gifts and larger orders will take longer to ship depending on the size of the order. Please send me a message if you need something quicker.
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Some of my designs are one of a kind while others are produced in small limited edition and are handmade when your order is placed. The stones in my limited edition gemstone and pearl jewelry will vary somewhat from piece to piece in size, inclusions and color.
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U.S. ORDERS ship by USPS PRIORITY MAIL with tracking confirmation.

INTERNATIONAL ORDERS ship by USPS International FIRST CLASS MAIL.

International buyers are responsible for all customs and duties fees.

All purchases are mailed out beautifully packaged without an invoice.

If your purchase is a gift, please give a note at check-out. I am happy to send a personal message from you along with your gift. Gift wrapping is also available upon request.

JewelryBySS

JewelryBySS

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Jewelry By SS

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I gladly accept returns and exchanges

I don't accept cancellations

The following items can't be returned or exchanged

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