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jewelrycraftstudio's Shop Announcement

♥♥ Current production time is 3 business days♥♥
All jewelry is made to order, FREE gift wrap & ready for giving.
*** Bridal party orders are always welcome! Brides:) just send convo
Hello and welcome to JEWELRY CRAFT STUDIO.
I make beautiful handcrafted jewelry for all occasions. Simple delicate jewelry, personalized, modern, classic and vintage style, bridal parties, weddings, gifts or just a little something to treat yourself.

*** Bridal party orders are always welcome! Brides, you will find beautiful and affordable jewelry for your bridesmaids in my shop***
I will discount and make list for you ^&^

All my jewelry comes individually packed in ribbon wrapped boxes

Enjoy while you are in my store!
Thank you ------- design by Alice

jewelrycraftstudio's Shop Policies

Welcome

Welcome!!!
Thank you for shopping with me!!!
I want you to be completely satisfied with your purchase.

I love what I do and am dedicated to doing everything in my power to give you a smooth online shopping experience. Feel free to email me at any time and I'll respond as soon as possible.

If you're a bride, I want you to know how much I appreciate you choosing my jewelry for your special day. ♥ Not sure about a particular piece for your bridal party? Feel free to order one as a sample!
----Alice-----

Payment

Credit cards, Paypal, bank drafts, etsy gift card... transfers accepted

*** We charge 6% sales tax for order shipped to Georgia address.

Shipping

SHIPPING INFORMATION
All items are made to order and shipped it out within 1-2days (mon-fri) after payment is cleared.

TRACKING / CONFIRMATION
All items will be shipped First Class mail (delivery confirmation included for US customers) in a bubble mailer for protection. You can access tracking numder through etsy invoice's shipment notification email. Signature Confirmation is added to larger orders (less chance of stolen packages)


INTERNATIONAL SHIPPING
I ship USPS First Class. If you would like Priority or Insured Mail, please contact me and I can send you an updated invoice. Any customs fees, taxes, or tariffs that may by incurred at the time of delivery are at the discretion of individual countries and are payable by the buyer.

***First class international air mail takes about usually 7-20 business days to arrive as we experienced. However, it could take a little longer sometimes. We cannot control the delivery time and post office does not guarantee the delivery time.
NO TRACKING NUMBER.


INSURANCE OPTION -add on
If you are interested in adding insurance to your package to protect against loss or damage, please convo me prior to placing your order to arrange this. Your package without insurance option will not be replaced or refunded in case of loss or damage in shipment. Thus, I strongly recommend that you add insurance to your package.
-insurance cost: $3.25

EXPEDITED SHIPPING
Expedited shipping is available for an additional fee. Please contact me for expedited shipping options and rates.


SHIPPING ADDRESS
I ship to your address in your Etsy accounts. Please check your shipping address and send me a correct(official) shipping address. Without a correct shipping address, I can't send your order to you.

GIFT
If your purchase is a gift, and you would like it sent to another address, please leave me a note at checkout. All items are packaged suitable for gift giving. I can also include a small card with your message (send the "message to seller" section)


PACKING
All jewelry is shipped beautifully packaged in gift boxes finished with a satin bow, ready to give as gifts or treat yourself!

Refunds and Exchanges

I want all my customers to be happy with their purchases.
If for any reason you are not satisfied, I will give store credit or refund except shipping cost, PayPal or credit card fees, and Etsy fee. If you are not 100% satisfied with your jewelry, please give me convo within 2 days of delivery confirmation and return/exchange the item within 7 days of delivery confirmation: unworn, unwashed, unaltered, with the original condition and original box/package, etc... When you return an item, please include a copy of invoice.

Customer is responsible for the return shipping fee, PayPal or credit card fees, and Etsy fee. Shipping fees cannot be reimbursed.

I will refund to your PayPal or your credit card.

No returns are accepted on personalized jewelry.

Additional Policies and FAQs

If you have any special requests, such as wanting something longer, shorter, in a different metal or color, or if you have a piece in mind that you'd like me to create for you, please feel free to contact me!

Seller Information

Atlanta, Georgia, USA

Last Updated May 1, 2015