jezze

Block Printed Textiles, Screen Printed Ceramics

Cape Town, South Africa On Etsy since 2007

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jezze

Block Printed Textiles, Screen Printed Ceramics

Cape Town, South Africa | 174 Sales

Announcement    I have moved all my stock over to my other Etsy shop http://jezzeprints.etsy.com - do come over to have a look!

Announcement

I have moved all my stock over to my other Etsy shop http://jezzeprints.etsy.com - do come over to have a look!

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    jezze

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    jezze

    Reviews

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    See reviews that mention:
    quality 7 shipping 18 customer service 14

    Shop policies

    Last updated on March 17, 2011
    Returns and exchanges
    If you're not completely satisfied with your purchase, please contact me within 10 days of receipt of it. I will happily refund the purchase price, minus shipping costs, upon receipt of returned items in good condition. Return shipping costs must be paid by the customer.

    Lost parcels:
    These are handled on a case-by-case basis. If a parcel hasn't arrived within a reasonable time, I will refund or resend the item, provided I have another available.

    Returned parcels:
    If a parcel is returned to me by the postal service, but did reach your country and was sent to the address provided, I'll contact you to confirm your address and try to send it again. Should you prefer to end the transaction at this point, I will refund you the cost of the item, but not the shipping costs.
    Payment
    Payment is through Setcom, which is like Paypal. When I receive your order, I'll contact you with a link that will take you to the secure Setcom site, where you can complete the transaction.
    Shipping
    Items are shipped within 24 hours of confirmation of payment. If the transaction takes place over a weekend, I'll ship the parcel first thing Monday morning.

    For domestic and international orders, I use the South African Post Office. The shipping rates quoted for international orders are for registered airmail, which includes a $2 tracking fee. If you'd prefer to save $2 and not have the tracking option, just let me know in the 'note to seller' window and I'll adjust the invoice.

    Other shipping options:
    Surface mail, which can take a long time (up to 8 weeks) but is cheaper.
    OCS Global Mail, which takes 10 days, and bypasses the South African Postal Service. Parcels are first couriered to your country, and then posted into the domestic postal service there. Slightly pricey, but safe and fast.
    Please let me know if you'd prefer any of these options, and I will send you an adjusted invoice.

    Should actual shipping costs be less than that quoted I will refund you the difference either via Paypal or Setcom, whichever you prefer.

    International buyers please note:
    Items may be subject to import duties which are levied once the package reaches your country.