All items for sale under JFG Designs are refundable within 14 days upon receiving of merchandise with the exception of earrings which will be a FINAL SALE for hygiene reasons. Please contact us through email on shop site for instructions.
The buyer is responsible for shipping the merchandise to the return address provided and in its original packaging and paying the shipping costs. IMPORTANT*Please
write on the package label "Returning Merchandise and No Value".

If the item is damaged in transit please inform us through email on shop site for instructions. The buyer will be asked to ship the item back to the return address provided and with the original packaging it was received in and a new replacement item will be shipped. We will re-imburse the shipping costs for the item that was returned.
IMPORTANT*Please write on the package label "Returning Merchandise and No Value".

Thank you for your business!

The prices of all items advertised and shipping costs will have applicable sales tax added within Canada.

Once an order is placed, payment can be made through Paypal by credit card, Visa, Mastercard and American Express are accepted, it is a secure form of payment and you don't need to have an account with Paypal. Money orders in CDN dollars are also acceptable for payment, please email to us on the shop site if you wish to use this form of payment. Once we receive the money order then the items will be shipped with a confirmation email. Cancellations of orders must be within 24 hours, please
contact us through email on the shop site.

Please give complete mailing address of where the product is to be shipped when making payment.

Thank you for your business!

All orders will be shipped through Canada Post.
JFG Designs is not responsible for packages that are lost in transit. We can track an order (all orders include a tracking number) if you have not received it within the shipping time period and it will also be covered by insurance up to $100. If you need extra insurance please contact through email on shop site and we can put extra insurance for $1.50 each $100.

Shipping costs are listed, $17.00 within Canada, $44.00 for International. These shipping costs will include packaging of items, etc. Items shipped within Canada and International are 4-6 weeks.
(Items are made to order and then shipped).

The buyer is responsible for any handling fees, duties and taxes or international customs fees upon delivery to their country.

Thank you for your business!