jgrimes1's Shop Policies
Thanks for looking at my listings. I take great pride in every item I make and ship. I try to treat buyers like I would like to be treated. If you read my feedback you will see lots of complements on the quality of my items. You will also find I ship everything ASAP. Most items will go out next day. Large wine glass orders go out in less then a week.
*If you recieve your order and something is wrong (happens from time - time) I will be happy to replace at my cost. These problems need to be reported within 3 days of delivery
Please allow 7-10 days for shipping. If you are in a rush, plese contact me with other shipping options.
We except PayPal and all major credit cards. If you prefer to give CC info over the phone please message us with your order and phone # and we will call you within 24 hours (unless weekend hours)
All items are made and shipped out 3-5 days typically, although during busy months it could be slightly longer.
If you need your items by a certain date, please leave a note at checkout. If your deadline is less then 2 weeks please contact is first with your order and zip code.
Please double check mailing address at checkout. We will not be responsible for lost or misdirected packages due to inaccurate information provided. Once USPS shows a delivered status we will not ship out new packages.
Refunds and Exchanges
We do not except returns on personalized items, unless it is a mistake on our part. Then we will make it right.
Last Updated April 11, 2015