Announcement Feminine handmade dresses and women's wear designed in Los Angeles. Modern workwear for creative women.
Feminine handmade dresses and women's wear designed in Los Angeles. Modern workwear for creative women.
Anonymous on Jul 16, 2013
Absolutely thrilled! Fantastic service, great price, super speedy international posting and gorgeous fabric! Thank you so much!
Anonymous on Jul 3, 2013
Gorgeous pattern, luscious fabric and one of the nicest sellers it's been my pleasure to do business with.
Please check out my other items and website at: www.jillaikoyee.com
as well as this Hollywood Style Sheet Profile: http://www.hollywoodstylescene.com/2011/11/21/hollywood-style-sheet-jill-yee/
Accepted payment methods
- Accepts Etsy gift cards
After you click "Place Order" a confirmation order number will be sent to the e-mail address entered when the order was placed.
Once you’ve placed an order, your card will be charged
Orders are usually processed within 3 business days, Monday through Friday, excluding holidays.
Orders are processed and shipped from Los Angeles, CA
If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone, you have the option for refund if the delay is longer than you want to wait.
Typical delivery from time of shipment is between 6-10 business days, but occasionally international shipments can experience customs delays of several weeks. We are not responsible for any delays caused by destination customs clearance processes. Please note you may be charged various importation taxes and fees depending on the country of destination. We have no control over this and doesn’t know which countries charge and how much they charge. If this is of concern to yours, please research this prior to placing your order. We are not responsible for any fees charged by customs.
If you refuse any shipments, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package. Your refund will have these items noted and deducted from them.
Refunds and Exchanges
I am glad to exchange any, unworn, unaltered, unwashed merchandise within 10 days of delivery of your purchase. All items returned for an exchange or refund must have original tags and fabric packaging it arrives in. After 10 days, all sales are FINAL.
We honor an "Always, Always" Policy : Free domestic shipping to you, and for returns.
Domestic return shipping is free of charge, and will be reimbursed to you through Paypal once the package is received.
You are responsible for any international return shipping costs above $10. I will reimburse up to $10 for international return shipping costs, however we are not responsible for duty reimbursement in the case of international purchases. Reimbursement comes in the form of Paypal once package is received.
There are four steps for returns:
1. Send an email to jillaikoyeestore [!at] gmail.com within 10 days of delivery, that includes your invoice number, and the request to make a return.
2. Send your package within 3 days of your email, securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from the package.
3.Please send your return to:
824 S. Los Angeles St, #311
Los Angeles, CA
Ship your package using a trackable, insured shipping method. I cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
4. You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed. Returns may take up to 2 billing cycles for the return to appear on your bank statement.
To make an exchange for a different size please simply place a second order, and follow the 4 steps to return your original item. Once I receive your return, I'll credit your account including return shipping. Refunds will be denied if the merchandise returned does not meet return policy requirements.
Additional policies and FAQs
by email: itterations [!at] gmail.com, from 10-6pm 7 days a week
by telephone: 323 445 3203, 10am – 6pm pst 7 days a week
If you would like more information on our products, styling advice, or help choosing a gift, please don’t hesitate to contact me.
If you want to send your feedback, and I hope you do, please send it using the email above