DelicateIndustry1

Eclectic, vintage inspired jewelry

Sacramento, California | 5987 Sales

DelicateIndustry1

Eclectic, vintage inspired jewelry

Sacramento, California 5987 Sales On Etsy since 2008

5 out of 5 stars (1640)

Announcement   Handmade jewelry made with a smile & a touch of vintage.
All orders come in jewelry boxes with a ribbon bow, ready for gift giving.
All items in my shop are ready to ship.

MIRRORS & PILL BOXES HAVE MOVED TO DELICATEINDUSTRYTOO.ETSY.COM!

Go to www.delicateindustry.com to find all of Delicate Industry's products & take 15% off your first purchase with discount code 'WELCOME15'

Want a shorter chain? Just leave a note to seller at checkout for me and I can adjust it for you, no extra charge.

All stud earring posts at Delicate Industry are made of lead and nickel free surgical steel.

I love doing custom bridal party orders, just convo me and we'll come up with something perfect for your day.

Like Delicate Industry on Facebook for special coupon codes and sneak peeks at new pieces! https://www.facebook.com/delicateindustry

Instagram: https://www.instagram.com/delicateindustry

Pinterest: https://www.pinterest.com/delicateindustry
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INTERNATIONAL SHIPPING typically takes between 7-10 days but may take up to 3-6 weeks given individual country's customs procedures. PLEASE place your orders with this in mind. I am sorry to announce I no longer ship to Chile due to lost orders.
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**BY ORDERING FROM DELICATE INDUSTRY YOU ARE AGREEING TO THE POLICES LOCATED IN THE POLICIES SECTION***

**PLEASE TAKE A MOMENT TO READ THE POLICY SECTION HERE BEFORE ORDERING: https://www.etsy.com/shop/DelicateIndustry1?ref=seller-platform-mcnav#policies

Announcement

Last updated on Dec 25, 2018

Handmade jewelry made with a smile & a touch of vintage.
All orders come in jewelry boxes with a ribbon bow, ready for gift giving.
All items in my shop are ready to ship.

MIRRORS & PILL BOXES HAVE MOVED TO DELICATEINDUSTRYTOO.ETSY.COM!

Go to www.delicateindustry.com to find all of Delicate Industry's products & take 15% off your first purchase with discount code 'WELCOME15'

Want a shorter chain? Just leave a note to seller at checkout for me and I can adjust it for you, no extra charge.

All stud earring posts at Delicate Industry are made of lead and nickel free surgical steel.

I love doing custom bridal party orders, just convo me and we'll come up with something perfect for your day.

Like Delicate Industry on Facebook for special coupon codes and sneak peeks at new pieces! https://www.facebook.com/delicateindustry

Instagram: https://www.instagram.com/delicateindustry

Pinterest: https://www.pinterest.com/delicateindustry
-----------------------------------------------------------------------------------------------------------
INTERNATIONAL SHIPPING typically takes between 7-10 days but may take up to 3-6 weeks given individual country's customs procedures. PLEASE place your orders with this in mind. I am sorry to announce I no longer ship to Chile due to lost orders.
-----------------------------------------------------------------------------------------------------------

**BY ORDERING FROM DELICATE INDUSTRY YOU ARE AGREEING TO THE POLICES LOCATED IN THE POLICIES SECTION***

**PLEASE TAKE A MOMENT TO READ THE POLICY SECTION HERE BEFORE ORDERING: https://www.etsy.com/shop/DelicateIndustry1?ref=seller-platform-mcnav#policies

Jillian

Contact shop owner

Jillian

View all 337 items

Reviews

Average item review
5 out of 5 stars
(1640)
See reviews that mention:
quality 111 shipping 288 customer service 129
View all 1640 reviews

About

Hello and welcome to Delicate Industry

Hello my name is Jillian, welcome to my shop, Delicate Industry. I love working with re-purposed vintage pieces, gemstones, brass, cameos and shiny vintage jewels. My aesthetic is rather eclectic which is reflected in my shop so I like to think there is something for everyone here. My goal is to make pieces that are special to my customers and make them feel special when they wear them.

Making things with my hands has been a lifelong love affair that has taken many forms. Making jewelry started as many of my creative jaunts do, as a challenge to see what I could do. It has turned into a great way to create small pieces of art and let them go into the world. My goal is to make something special that the wearer feels special in.

I do my best and spend a long time sourcing the best materials I can find and buy supplies that are made in America as often as I can. I take great pride in each piece I make and hope that you find something you love here at Delicate Industry.

Shop members

  • Jillian

    Owner, Maker, Designer

    Hello my name is Jillian, welcome to my shop, Delicate Industry. My goal is to make pieces that are special to my customers and make them feel special when they wear them.

Shop policies

Last updated on November 13, 2018
I take great pride in each piece I make and hope that you find something you love here at Delicate Industry.

PLEASE TAKE THE TIME TO READ THE POLICIES SECTION IN FULL BEFORE ORDERING. BY ORDERING FROM DELICATE INDUSTRY YOU ARE AGREEING TO THE TERMS AND CONDITIONS CONTAINED HEREIN.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Do not return any merchandise without prior approval.

If for any reason you are not happy with your purchase please contact me before leaving negative feedback as a courtesy. I will do what I can to accommodate you.

Refunds are only available within 7 days of arrival. Custom items cannot be returned.

Unless the wrong item has been sent or the item is defective, buyer is responsible for all return shipping costs.

For sanitary reasons stud and fixed leverback earrings CANNOT be returned.
Payment
I only accept payment via direct checkout or PayPal at this time. You do NOT have to have a PayPal account to checkout using PayPal, simply follow the instructions on the screen to checkout as a guest. I cannot accept any other form of payment including money orders for any reason.
Shipping
CHRISTMAS SHIPPING DEADLINES 2018 (for arrival before 12/25):
Domestic:
Regular shipping: December 20th
Priority shipping: December 20th
Express shipping: December 20th

International:
Regular shipping: December 8th
Priority shipping: December 8th
Express: December 15th

Items are lovingly packaged, ready for gift-giving and shipped first class from California.

Items are usually shipped within 3 days of received payment or sooner. Express Priority orders are shipped the same or next business day. Please keep in mind Sundays and other postal holidays when placing orders. International shipping will go out once a week. If you need something in a rush or by a specific date let me know BEFORE checkout and we can work out upgraded shipping.

Packages are personally delivered to the Post Office and all efforts will have been made for a safe and speedy delivery. However, please understand I CANNOT be responsible for lost, stolen, or damaged packages. Once they have left my hands, it is outside of my control. PLEASE keep this in mind before you purchase. Insurance is available and recommended to insure against lost packages and is your only chance for a reimbursement for a lost package. If you would like to add insurance for your order please choose "Insurance included" at checkout for domestic orders. For insurance on international orders please convo me BEFORE checkout so I can adjust the shipping charges for you.

Please allow an estimated 6-10 days for international shipping arrival. This is only an estimate and it can take longer depending on customs clearance times, including up to 3-6 weeks. I CANNOT guarantee shipping times for international orders unless upgraded shipping is purchased. If you would like insurance for international shipping, please let me know BEFORE payment so I can adjust the shipping charges. Buyer is responsible for any customs fees.

*Insurance for international shipments (THESE ARE THE POLICIES OF THE USPS):
Insurance is not available for packages being shipped to: Afghanistan, Angola, Brazil, Bolivia, Burma, Congo, Cuba, Iran, Iraq, Ivory Coast (Cote d'Ivoire), Liberia, Mexico (Truck/rail shipments to and within other than as a connecting conveyance), Nigeria, North Korea, Paraguay, Sierra Leone, Somalia, Sudan, Syria, Venezuela Additionally, coverage is not available to any location that would be in violation of any U.S. economic or trade sanctions including OFAC Restricted Countries. For shipments to Russian and other Commonwealth of Independent States countries (includes Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Russian Federation, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan) coverage ceases upon touchdown of the aircraft at the airport of destination or upon discharge from the overseas vessel at the destination discharge port.

PLEASE NOTE! Orders are not considered "Lost" in transit until the following amount of time has passed:
Domestic (U.S): 21 days past shipping date
International: 45 days past shipping date
Additional policies and FAQs
I am very open to questions/communications/feedback so feel free to send me a message and I will get back to you soon.

Custom orders are welcome on a limited basis.

You CANNOT re-sell my pieces in anyway or form without my express permission.

*Please remember that this is a jewelry shop, not a supply shop and that items are not and will not be sold for parts*

*WHOLESALE*
If you are interested in purchasing Delicate Industry products wholesale please feel free to contact me via Etsy convo. Inquires are handled on a limited case by case basis.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can learn about Etsy’s privacy policy on the Etsy homepage.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. I do NOT have access to your credit card number at any time. Both Etsy payments and PayPal do not show any portion of those numbers to me. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly. I do not personally sell any information you have provided me. Privacy is important to me.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information, such as your address, with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Jillian Matney, am the data controller of your personal information. If you have any questions or concerns, you may contact me at delicateindustry [!at] gmail.com or via Etsy convo.

More information

Last updated on May 16, 2018
Frequently asked questions
Gift wrapping and packaging

All orders arrive in a kraft jewelry box with a ribbon bow and stamped top. If more than one item is purchased they will be combined into one box. In an effort to save paper, your invoice will not be included in your package but can be printed by accessing your Etsy account receipt.

Please leave me a note to seller at checkout out if you are shipping a gift directly to the recipient.

Can I have a shorter chain?

Yes. Simply leave me a "note to seller" at checkout with your desired length and I will alter it for you for free.

What are your cameos made of?

All cameos at Delicate Industry are made of hard, matte resin unless expressly stated otherwise in the listing description.

How do I pay with PayPal?

You do NOT have to have a PayPal account to checkout using PayPal. Simply follow the instructions on the screen to checkout as a guest. PayPal is fast, simple, secure and easy to use.