jillyjillydesign

Cute pastel gifts, personalised prints, mugs and more!

Dundee, United Kingdom · 1692 Sales

jillyjillydesign

Cute pastel gifts, personalised prints, mugs and more!

Dundee, United Kingdom 1692 Sales On Etsy since 2014

5 out of 5 stars
(445)

Announcement   At JillyJilly all of our products are designed with a smile in mind and created with love in our wee studio in Dundee. JillyJilly was inspired by a passion to make cheerful gifts in a world where there can be so much negativity. We need to enjoy the little things in life and sometimes all we need is a cheerful treat to brighten up our day!

In our Etsy shop you'll find a cute selection of colourful personalised gifts, homewares, accessories and jewellery. All of our handmade products are lovingly gift wrapped so you truly feel you are treating yourself when your beautiful parcel arrives. If you would like to send this as a gift directly to the recipient please let us know and we can add a gift note from you.

All orders will be posted within 1-3 working days. If you need your order by a certain date please let us know before ordering so we can help make sure this is possible. Happy shopping!
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Stay in touch by joining us on our social media accounts where we share what's happening behind the scenes along with new products, discounts and promotions.

Facebook:
https://www.facebook.com/jillyjillydesign

Instagram:
http://instagram.com/jillyjillydesign

Twitter:
https://twitter.com/jillyjillyuk

Join our monthly mailing list for the latest news, products and special offers: http://eepurl.com/Vsxxr

Visit our website to find out about our stockists and upcoming events:

www.jillyjilly.co.uk

..............................................................................................................................

Please get in touch if you have any enquiries at all. We are always looking for new stockists and love taking on commissions.

Jilly & David xx

Announcement

Last updated on Feb 27, 2018

At JillyJilly all of our products are designed with a smile in mind and created with love in our wee studio in Dundee. JillyJilly was inspired by a passion to make cheerful gifts in a world where there can be so much negativity. We need to enjoy the little things in life and sometimes all we need is a cheerful treat to brighten up our day!

In our Etsy shop you'll find a cute selection of colourful personalised gifts, homewares, accessories and jewellery. All of our handmade products are lovingly gift wrapped so you truly feel you are treating yourself when your beautiful parcel arrives. If you would like to send this as a gift directly to the recipient please let us know and we can add a gift note from you.

All orders will be posted within 1-3 working days. If you need your order by a certain date please let us know before ordering so we can help make sure this is possible. Happy shopping!
..............................................................................................................................

Stay in touch by joining us on our social media accounts where we share what's happening behind the scenes along with new products, discounts and promotions.

Facebook:
https://www.facebook.com/jillyjillydesign

Instagram:
http://instagram.com/jillyjillydesign

Twitter:
https://twitter.com/jillyjillyuk

Join our monthly mailing list for the latest news, products and special offers: http://eepurl.com/Vsxxr

Visit our website to find out about our stockists and upcoming events:

www.jillyjilly.co.uk

..............................................................................................................................

Please get in touch if you have any enquiries at all. We are always looking for new stockists and love taking on commissions.

Jilly & David xx

Jilly Noble

Contact shop owner

Jilly Noble

View all 131 items

Reviews

Average item review
5 out of 5 stars
(445)
Jodie Willcox

Jodie Willcox on May 10, 2018

5 out of 5 stars

Such a beautiful mug! I have purchased this for my partner for his birthday present from our daughter... and I just can’t wait to see his face when he opens it and sees the personal wording on the mug! Totally unique! The packaging was lovely too with a personal note. Thank you for such a lovely gift!

View all 445 reviews

About

We believe that design can make you happy!

At JillyJilly all of our products are designed with a smile in mind and created with love in our wee studio in Dundee, Scotland. We are Jilly and David and together we launched our little business in 2014. JillyJilly was inspired by a passion to make cheerful gifts in a world where there can be so much negativity. We need to enjoy the little things in life and sometimes all we need is a cheerful treat to brighten up our day!

Our team of two (and a quarter if you count Daisy dog) does everything. Jilly is a recent art school graduate; she does all the illustrating and designing. She also chats with you guys on social media and gift wraps your orders. David turns Jilly's designs into the pretty products you'll find in our online shop, packages your parcels and takes them to the post office (he also does boring admin stuff but nobody wants to hear about that).

We hope you like our work! We'd love to hear from you if you have any questions. You can get in touch by sending us a message. If you'd like to stay in touch you can join our mailing list here http://eepurl.com/Vsxxr - you'll also receive a 10% off discount code for signing up.

Speak soon!

Jilly & David xx

Shop members

  • Jilly

    Owner, Designer & Illustrator, Gift Wrapper

    Jilly loves watercolours, typography, photography, vintage, fairytales, pastels, pattern, baking, cake and all things girly. When she's not doodling ideas you'll find her attempting Pinterest projects & recipes.

  • David

    Creator, Shipper, Customer Service

    David can be found drinking coffee while planning imaginary holidays. He loves dogs, reading, all things French, 1920s radio and wandering through the forests near Falkland (usually with Daisy dog nearby).

Shop policies

Last updated on February 6, 2016
Welcome to JillyJilly the home of illustrated goodness, gifts and treasures designed and created in our little studio in Fife in Scotland.

We design and make a range of fun and colourful products that we hope will bring a smile to your face. All of our items are designed, created, printed, wrapped and packaged by us and include free gift wrapping.

We are based in the UK but ship worldwide (on all items except mugs) Please see below for more information

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Stay in touch by joining us on our social media accounts where we share what's happening behind the scenes along with new products, discounts and promotions.

Facebook:
https://www.facebook.com/jillyjillydesign

Instagram:
http://instagram.com/jillyjillydesign

Blog:
http://www.jillyjillyblog.co.uk

Twitter:
https://twitter.com/jillytait

You can also join our mailing list through our website and find out about our stockists and upcoming events:

www.jillyjilly.co.uk

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Please get in touch if you have any enquiries at all. We are always looking for new stockists and love taking on commissions.

If you have any questions about our shop policies don't hesitate to send us a message.

Happy shopping!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
As our items are handmade and individually printed there may be slight variations from the photographs, but that's what makes your product unique!

We hope you love your JillyJilly goodies but if you are unhappy with any item we are happy to offer you a full refund (excluding P&P cost, unless the item is faulty) if the item is returned to us in its original packaging within 7 days from the date of delivery. Please note that the return postage is at your expense. If you wish to exchange an item, there will be an additional delivery charge for the new item.

To arrange a refund please email returns [!at] jillyjilly.co.uk with your name, PayPal Transaction ID and details of the item(s) you'd like to return and why. Please don’t return items without contacting us first.

All refunds will be processed within 7 working days of the return being received and refunds will be made to the original payment method through Paypal.
Payment
Payment should be made via Paypal or via Direct Checkout at time of sale.

You don't need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you have any trouble paying for an item please feel free to contact us to resolve the issue.

Please note that packages will not be sent out until payment has been cleared.
Shipping
UK Shipping

Our UK shipping is charged at a flat rate of £1.50 for large letters and £2.80 for small parcels (mugs). Your purchase will be posted within 1-3 working days of receiving payment to allow time for your order to be made and packaged. Our postage rates are for Royal mail 1st class standard delivery in the UK. If you would like to upgrade to recorded delivery please get in touch.

Delivery time after we post items according to the Royal Mail website is currently 1-3 working days for UK orders. These times should be used as a guide only. Occasionally items go missing in the mail. If you have not received your order by 15 days of shipping (UK) please contact us for a refund or replacement.

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International Shipping

We ship outside the UK using standard airmail shipping. Please note this is NOT tracked. If you would like tracked shipping please contact us for a price before ordering.

Any customs and duty fees incurred due to international shipping are the responsibility of you, the customer.

Shipping Times

3-10 working days for European orders.
1-3 weeks for US, Canada, Australia and the rest of the world.

These times are a guide only and can occasionally take longer, especially during December. Occasionally, severe weather conditions in winter can delay shipping. If this happens, I will keep the buyer informed of any delays.

Occasionally items go missing in the mail. If you have not received your order by 20 working days (Europe) or 25 working days (elsewhere) please contact us for a refund or replacement.

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Additional Info

All of our products are lovingly gift wrapped and securely packaged using bubble wrap when needed and card backed envelopes for paper items to make sure they arrive safely with you.

Please make sure that your Paypal information is up to date as we will post to your Paypal address unless you request that we send it to a different address.
Additional policies and FAQs
FAQs

Do you take custom orders?
We don't currently take individual custom jewellery orders but if you are looking for a bulk custom order see our wedding and wholesale pages on www.jillyjilly.co.uk for details. If you would like a custom original illustration please see our commissions page on www.jillyjilly.co.uk for more info. Please note we don't take custom orders for illustrated products unless you commission the original illustration first.

Can you tell me where you buy your materials?
No, sorry. We aren't going to share our business secrets and supplier information as it's taken us years of trial and error to find what works for us.

Can you donate a raffle prize for our charity event ?
Unfortunately we can't donate to all of the charities that contact us as we do need to make a living and have decided just to support charities that we have a personal connection with.

Are you looking for more stockists ?
Yes we'd love to hear from you if you have a shop/gallery/tearoom which JillyJilly products would it into. Please see our wholesale page on www.jillyjilly.co.uk for more info.

How soon can I receive my order ?
All items are printed, packaged, wrapped and posted within 1-3 working days. We use 1st class UK delivery services and standard international delivery

More information

Last updated on May 18, 2016
Frequently asked questions

Wholesale availability

We'd love to hear from you if you have a shop/gallery/tearoom which JillyJilly products would fit into. Please contact us for more information and we can send you a trade brochure.

Care instructions

Please see http://www.jillyjilly.co.uk/product-care.html for more information

Gift wrapping and packaging

At JillyJilly we love to wrap your orders with our trademark gift wrap so you truly feel you are treating yourself. We wrap each order with pastel papers and a sprinkle of love, all tied up with twine.

If you are ordering a gift for a loved one we can add a little note from you and send directly to the recipient for no extra cost. If you'd like to do this simply add the note you'd like included in the comments box at checkout and we'll do the rest!

Sizing details

Please see individual product descriptions for details of sizing.

Rush Order

If you need an item super quickly please get in touch before ordering and we'll do our best to make this happen.