Janet Mazorie

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Shop policies

Last updated on March 7, 2011
Welcome to Janet Mazorie jewelry design. My designs are handcrafted in my New York City Studio. I appreciate your business and want to give you great customer service in addition to beautiful high-quality handmade jewelry. Please contact me if you have questions about anything! Thank you for looking.


Take off your jewelry when sleeping, swimming, bathing, playing sports or sunbathing.

Avoid contact with perfume, hairspray, chlorinated water and other chemicals. This is especially important if your jewelry bears sensitive stones like corals, opals and pearls, or if the jewelry is goldplated.

The best way to store you jewelry is in small acid-free plastic bags, as they keep air out and will help prevent tarnishing.

Accepted payment methods

Returns and exchanges
I will deal with returns on a case by case basis. If you have any problems please contact me and we will sort it out. For returns I must be notified within 2 days of receipt. The buyer is responsible for any shipping charges incurred in returning an item. You will need to return the order to me in its ORIGINAL CONDITION (meaning no wear and tear). Once I receive it (still in original condition), I will issue you the store credit.

However, I am not responsible for items lost or damaged in shipping. If you wish to purchase insurance, please notify me when you place your order so that I can modify your invoice in PayPal. Thanks!

Shipping/handling costs are non-refundable and buyer is responsible for shipping costs.
Payment only thru Paypal. If you are having problems figuring out Paypal please check out this link:

WHEN YOU CLICK 'COMMIT TO BUY' YOU ARE IN EFFECT PURCHASING THE ORDER and are responsible for making your way to Paypal to remit payment.

Payment is due at time of purchase. If I have not received payment within 24 hours of your purchase and have not heard from you, your item will be released back into inventory. This also applies to items that have been requested to be reserved.

to pay without a Paypal acct try this...
when you get to the step "commit to buy" follow these directions:

Commit to Buy
Then click Pay Now
the next screen is PAYPAL
on the lower left is "Don't have a PayPal Account? Use your credit card or bank account"
Here click Continue
Fill in the appropriate information.
You should be able to purchase using a credit card here from anywhere in the world.

If you have any questions at all, please do feel free to inquire via an Etsy conversation.
I SHIP TO THE ADDRESS INCLUDED IN THE ETSY INVOICE SO DO MAKE SURE IT IS THE CORRECT ONE. Your goods will ship after payment is received. I ship USPS priority mail. I do not include insurance when shipping...if this is something you would like, then I would be happy to add the additional charge to the invoice based on the USPS charge. Please let me know ahead of time so that I may add this to your invoice.

Out of the US, please contact me with your city and postal code for shipping rates. Priority to Canada and Mexico is $12.95
Please know that First Class International is not trackable and the United States Post Office doesn't guarantee delivery.

Please note price of shipping includes the cost of shipping materials, postage, & handling fees.
Additional policies and FAQs
Although I do my best to describe the products accurately, due to their handmade nature, products may vary slightly in appearance from the pictures in my listings.
My jewelry is also available in the following locations:
Phoenix Roze- West Village NYC
Hallelu- Wrightsville Beach NC

© All images, logos, photos, and descriptions are copyright and property of Janet Mazorie®.