JanineKrantz

www.instagram.com/janinekrantz

| West Freehold, New Jersey

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Handcrafted jewelry, gemstone earrings, pendant necklaces, rings and bracelets in sterling silver and 22k gold.
Previews of newest things I am working on are on Instagram @janinekrantz also like me on Facebook www.facebook.com/janinekrantzartisanjewelry or check out my website www.janinekrantz.com

Announcement

Last updated on May 18, 2020

Handcrafted jewelry, gemstone earrings, pendant necklaces, rings and bracelets in sterling silver and 22k gold.
Previews of newest things I am working on are on Instagram @janinekrantz also like me on Facebook www.facebook.com/janinekrantzartisanjewelry or check out my website www.janinekrantz.com

Items

 

All Items

Janine Krantz

Contact shop owner

Janine Krantz

Reviews

Average item review
5 out of 5 stars
(216)
See reviews that mention:
Quality 30 Shipping 36 Customer service 35

About JanineKrantz

Sales 620
On Etsy since 2013

Janine Krantz Artisan Jewelry

I have been making jewelry for over 20 years, metalsmithing for 10 of those years. I have been selling my jewelry online for 20 years now too, which is mind boggling to me. I am self taught and always learning new techniques and skills. If you have been following me for awhile you may have seen this progression take place. But you can always be assured that what I make will continue to evolve and grow. So what you see this year won't be what I am making next year. Thank you for wanting to know more about me and my jewelry and thank you if you have been or will be a customer. Every single sale means I do a happy dance and every single sale means so much to me.
I do everything from the designing/making up to the jewelry being put in the mail, start to finish its all me!

Shop members

  • Janine

    Owner, Maker, Designer, Photography, Shipping

    Making and designing jewelry makes me happy, making someone happy with my jewelry makes me even happier!

Shop policies

Last updated on November 5, 2021
Hello and welcome! I make jewelry using sterling silver with natural gemstones. I use mostly recycled metals for my work and work in an environmentally friendly way as much as possible. I don't like mass produced jewelry or even machine made jewelry, to me jewelry that is produced that way has no soul. Jewelry that bears the mark of the maker, the small things that tell you that this was made by an artisan who loves their craft makes an item so much more beautiful than any jewelry you can buy in a big box or chain store. I love handcrafted jewelry and that is what I make, I love to make it and I hope that shows in all my work.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I will happily accept returns, if an item doesn't meet your expectations please notify me within 7 days of arrival that you would like to return your item. You will be refunded the purchase price, minus any shipping paid, upon return of the item in the same condition it was sent to you. If an item arrives damaged I will replace if possible or refund your money if you return it, and if it gets lost in the mail no worries I ship with tracking and delivery confirmation plus insurance.
Made to order items are not returnable. Please be sure you truly want it before you have me make it for you. Custom orders cannot be returned, a custom order is defined as being an item I make for you per your request or specifications that is not a part of my regular inventory or offerings.
You pay return shipping costs. Sale and final clearance items are only eligible for returns at my discretion, otherwise no returns on those items.
Payment
I accept Paypal or Direct Checkout, if you wish to make another arrangement please contact me. If you wish to cancel an order you must do so before your item is shipped otherwise you must follow the return policy.
Shipping
For in stock items I usually ship next business day, if there is any work to be done on the item, like adding a chain, it may take another day to get out to you. If it is a made to order item please see item description for approximate shipping times. If you order a made to order item along with an item that is in stock items will be shipped together in one package unless we have made other arrangements. All items to the US and Canada ship with delivery confirmation and insurance in secure bubble mailers.
International parcels are also shipped promptly, generally first class mail or airmail, buyers are responsible for any customs or tariffs imposed on them by their respective countries. If insurance is available I will generally include it when I can but it is not available to all countries or it may not be economical for me to add it unless you wish to pay higher shipping costs. If you want the insurance please contact me and I will be happy to look into the cost for you.
Faster shipping is available if you want expedited shipping please contact me prior to purchase.
Additional policies and FAQs
Layaway policy: I will accept layaway plans at my discretion and only for items of a higher dollar amount. If you agree to a layaway plan you also agree that your first installment is a non-refundable deposit in case you default on the contract we agree to. In the event you wish to return a layaway item the first installment will be held as a store credit and the remaining installments refunded to you.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. 

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I do not transfer your information.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Janine Krantz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jmkjewelrydesigns [!at] gmail.com. Alternately, you may mail me at:
Janine Krantz, PO Box 6462, Freehold NJ 07728 USA

More information

Last updated on May 24, 2018
Frequently asked questions
Custom and personalized orders

Yes I can work with you on a custom order.

Sizing details

Some items can be resized easily. Other items, such as rings, may not be able to be be resized. Please feel free to ask me about the item you are interested in resizing.

Gift wrapping and packaging

I wrap all my packages to be ready for gift giving. If you want something a little more special please ask and I will be happy to add a handwritten note or wrap it even nicer.