jml pottery

London, United Kingdom

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Shop policies

Last updated on February 11, 2011
Hey there! Welcome to my etsy site!

I hope you enjoy looking at my work, and perhaps want to buy some of it!

All work is hand-made by me in my back garden shed. Most items are thrown on my potter's wheel, and a few are hand-assembled.

I develop my own slips and glazes, all fired to around 1180-1200 degrees C. Therefore, all are dishwasher friendly and water tight!

I find great joy in producing work that can be enjoyed by others. I'm a functional bunny by nature, so most of what I produce will have some use to it.

It is my hope that others will welcome my work into their homes and enjoy it as much as I loved making it.

I am available to convo for any questions you may have. I welcome commissions, so please do not hesitate to contact me.


j a m i

Accepted payment methods

Returns and exchanges
If an item reaches you in a damaged condition, I will gladly exchange it for a similar items of equal value, as no two items will ever be the same. In this instance, the buyer will need to pay return shipping.

If you have had a change of heart, your intended recipient doesn't like it, or the item isn't to your liking, this is not grounds for a refund.
I accept several forms of payment:

This is my prefered method of payment.
I will not ship until PayPal registers the order has been paid.
Please note if an order hasn't been paid for within 7 days, I will have to cancel the order.

When purchasing through Paypal, please ensure your etsy shipping address matches your PayPal address. If not, I will email/convo you to confirm which address is prefered. If I do not hear from you in 4 day's time, I will mail to the Etsy address provided.

Cheque/Money order:
Must be in pounds sterling.
Please notify me at checkout if you plan to use these forms of payment.
I will not ship until AFTER the cheque/money order has cleared.
My ceramics are packaged with the utmost care using plenty of bubblewrap and peanuts in a sturdy box, to ensure your order arrives safely.

I try to re-use and recycle packaging materials where possible; should you prefer new packaging, please add a comment in the "note to seller" field.

I typically ship with-in 3 days of receiving your payment confirmation from Paypal or upon clearance of your cheque/money order in my bank.

Shipping charges for domestic and international are for First Class Royal Mail inclusive of packaging materials.

If you prefer FedEx/UPS, an upgrade to "signed-for" service or to include insurance, please email/convo me and I can easily adjust the shipping fee for you.

If you want more than one item shipped at one time, email/convo me so I can adjust the shipping rates to reflect a discount and send a revised invoice to you.

As all my items vary in size and weight, your item may be slightly higher or lower in price than that which was quoted but I have endeavoured to be as accurate as possible when posting my delivery charges.

Please note buyers are responsible for any import taxes/tariffs on international purchases.
Additional policies and FAQs
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~USE OF WARES:
As ceramics by nature can be fragile by nature, it can break from misuse just like any other crockery you may have in your home.

None of my wares are suitable for stove-top, open-flame cooking.

Only items marked "oven-safe" can be used in the oven. Any extreme change in temperature can cause cracking. I recommend resting any hot wares on wood or cork surfaces when taken out of the oven.

Dishwasher use is absolutely fine.

I am delighted to make custom orders - just convo me to discuss further. It typically takes 4 weeks from start to finish to complete a custom order. Special orders are priced accordingly and cannot be returned or exchanged.

If your order is a present for somebody else, I am happy to include a greeting card and send the order directly to your intended recipient. At checkout, notify me of your request, incuding the greeting card text.

Anything esle you can think of or have questions about, please do NOT hesitate contacting me!