jnhdesignatx
Announcement
Hi y'all, thank you so much for checking out and (hopefully) purchasing from my small business - I greatly appreciate it!
Please let me know if you have any questions/concerns as I am happy to help in any way possible.
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Reviews
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Carrie on Jun 8, 2023
5 out of 5 starsAmazing customer service. They went way, way out of the park making sure that I got exactly what I wanted! Double checking, proofs, and confirming. This company is amazing!!
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Miriam on Jun 3, 2023
5 out of 5 starsMy friend loves this hat! It looks beautiful and was shipped in a timely manner!
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Nicole on Jun 2, 2023
5 out of 5 starsThis hat is too cute!! Great quality and the perfect accessory for my son's T-Ball games! I'll definitely continue to wear it throughout the years! Thank you so much
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About jnhdesignatx
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
Sizing details
All of our hats are unisex fit - however, they do have an adjustable leather strap in the back with a brass buckle to help fit your head size!
Custom and personalized orders
We are happy to take custom orders - just use our Custom Order listing to purchase! Please note that some fonts have sizing restrictions so we may be unable to produce your hat in your chosen font, but will work with you to find an alternative option.
If font choice is not provided at time of purchase, we will reach out for that information. If no response is given, we will have to cancel the order.
Once proofs are sent for custom orders, if there is no response within 3 business days the hat will be created as shown per the proof, and shipped according to normal processing time.
Returned to sender orders
If an order is returned to sender by USPS, we will reach out to the customer to coordinate. We are not liable for shipping costs in the case that the order is returned to us.
Returns/exchanges
As every hat is made-to-order, we are unable to accept returns or exchanges. We do want our customers to be happy with their purchase so we are happy to look into your options in the case that you are unhappy with your hat; however, we are a very small business and our options are limited.
Color combinations
We are more than happy to provide you with our feedback regarding color combinations in the case that you reach out to us before the order is completed and shipped. Please note that our feedback is merely a suggestion based on previous orders, and the final color combination is up to you as the customer. We are not liable if you are unhappy with the color combination that you chose.