Joaia

Gems of our Mother-Earth Gaïa

Montreal, Canada | 90 Sales

Joaia

Gems of our Mother-Earth Gaïa

Montreal, Canada 90 Sales On Etsy since 2015

3 out of 5 stars (20)

Announcement   Welcome to the Joaia Gemstar e-store, specialized in natural stones and minerals. As a gemologist and lapidary, we are always looking for exceptional specimens and we can guarantee that your purchase corresponds exactly to the title. No imitation. No dyed glass. No lab made specimens. You'll get the peace of mind with our natural and high quality product.

Announcement

Last updated on Dec 3, 2015

Welcome to the Joaia Gemstar e-store, specialized in natural stones and minerals. As a gemologist and lapidary, we are always looking for exceptional specimens and we can guarantee that your purchase corresponds exactly to the title. No imitation. No dyed glass. No lab made specimens. You'll get the peace of mind with our natural and high quality product.

Joaia

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Joaia

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Reviews

Average item review
3 out of 5 stars
(20)
See reviews that mention:
quality 3 shipping 2 customer service 4
View all 20 reviews

About

Shop members

  • Elizabeth et Patryck

    Owners, Gemologist And Lapidary

    Elizabeth is a Gemologist Gem-A with distinction and certified appraiser who received the Prize Chubb for the quality of her works. Patryck is a lapidary, well reknown for the quality of his polishes.

Shop policies

Last updated on February 18, 2016
As a Gemologist and a Lapidary, we are proud to offer high quality AND natural products. Not dyed. No imitation. No lab grown. Our products come from all around this beautiful Mother Earth.

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
The satisfaction of our clients is crucial for Joaia Gemstar. If you have a problem with any of our products, please let us know as soon as possible to find a solution. It will be possible to send us back the item and get a full refund exept the shipping fees and handling.
Payment
We do accept payment through Paypal, electronic transfer and credit cards. The 3 business days for the sending of the package will take effect after the reception of your payement.
Shipping
Based on your selected item, we will send your item in a padded envelope or a package well packed for you to ensure the arrival of your item in good condition.

In order to help you saving money on the expedition fees, when possible, we will combine your purchases together and will adjust the handling and shippping fees accordingly.

For any special requests, such as, add a tracking number, delivery confirmation, insurance increase value, express delivery, additional fees may be required. Please contact us for these requests in order to indicate your additional fees when required.

Depending on the country of destination, additional customs fees may be payable upon receipt of your package when applicable.