
Items
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Reviews
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Sign in with Apple user on May 6, 2023
5 out of 5 starsI LOVE IT ITS PERFECT I MAY GET ANOTHER
joanna responded on May 15, 2023
Thank you !! that ITA bag is adorable !!
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ibrahima sylla on Mar 18, 2023
5 out of 5 starsFast delivery and perfect quality, thank you very much.
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sjsavini on May 16, 2023
5 out of 5 starsThe cutest keychain!! Great quality and the sweetest packaging 😍
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lekwakroliste on May 30, 2023
5 out of 5 starsIt was a gift and the friend who received it loves it!
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About joannabehar
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Shipping Cost
All shipping costs include a "handling" fee which covers the cost of packaging and travel to and from the post office. If you see the shipping cost displayed on your label is 1-2 Euros cheaper than the shipping cost you paid, that is why. Any overages that exceed the cost of postage + the 1-2 Euros handling fee will be refunded.
When will my order be shipped?
Orders will generally be shipped within 1-5 business days from Paris, France via "La Poste".
How long will it take to get my order?
Items are shipped from Paris, France. All orders shipping within France are considered Domestic and will be delivered within 2-5 business days. See below for details on international orders. Once your item is shipped, you should receive a confirmation email containing your tracking number.
Do you ship internationally?
Yes ! Make sure to send me a message if you have a specific request regarding shipment and destination.
International orders
The price of shipment will depend on the total weight of the package. International packages typically take 5-15 business days to arrive to their destination. International orders may have customs or import duties applied - I am not responsible for these extra costs and/or delays.
Wholesale availability
I am happy to say all items in my shop are available at wholesale prices depending on the quantity! Here are some of my terms and conditions for wholesale orders (prices upon request only):
-Chargebacks are not accepted for unsold merchandise, or merchandise that goes on sale. If you would like to return any of the items for any reason, it has to be done within 14 days of receipt of the items, and refunds will only be processed once the returned items have arrived.
-Merchandise will arrive in their original packaging, designed and packed by me.
If you'd like to carry my goods in your store, please contact me at shop@joannabehar.com I'd love to answer any additional questions you have regarding wholesale !
Payment
I am happy to say I accept all major credit cards as well as Paypal payment and etsy gift cards on all orders. Your payment information is never stored and is safely protected. I am willing to do trades with other Etsy sellers on a case by case basis, so feel free to ask!