joannaramsay's Shop Policies
Welcome to my Etsy shop! I hope that you will find something that you like!
My aim is to provide affordable bespoke costume jewellery for all ages, that should appeal to a large range of customers.
All items are handmade and therefore unique, although copies can be made if you require 2 of the same item, for example, 2 hairbands for 2 bridesmaids.
I also strive to create other unusual items using beads including bookmarkers, spectacle chains, wine glass charms, and napkin rings. And there will be many more ideas to come....
Payments are accepted via PayPal. The item(s) purchased will not be despatched until funds have been cleared, and will be despatched within 5 working days of receiving the order. If payment is not received within 28 days, the order will be cancelled and no goods will be sent out.
Shipping rates are set as per the profile on each listed item. Multiple purchases will be shipped altogether where possible. Shipping insurance is not included in the postage prices but can be requested at the time of purchase, for which a nominal additional surcharge will be added. Shipping will be by land or air mail generally, but may be shipped if a large package. A Recorded Delivery service can also be provided if requested at the time of purchase, an additional surcharge will be added to cover the extra cost.
Refunds and Exchanges
Items are returnable within 28 days however, due to the nature of the component parts, earrings cannot be returned. Refunds can only be given on items received by me as a return due to being faulty.
Additional Policies and FAQs
Disclaimer: Items are not suitable for children under 36 months as items contain small parts and sharp objects.
Last Updated January 3, 2012