JoAnneBassett's Shop Policies
As a Couture Natural and Botanical Perfumer I do not use any synthetic ingredients. I prefer to use wild and organic essences that are alive with healing energy. I use love and intention when creating my original fragrances. I know you will feel the good energy.
I accept paypal all credit cards, and ETSY gift cards. You do not have to have a paypal account to make a payment. California residents will be charged the current sales tax. After receiving your order and payment I will send out your package as soon as possible.
We ship with USPS First Class mail or Priority Mail. Please make sure your Etsy address is correct. All orders are shipped with delivery confirmation. For larger orders we do insure the package. If breakage or damage occurs please email or call immediately. We ship International First Class Mail. Please give us your email address and phone number for these orders.
You are responsible for duties and customs charges. I will not say it is a gift on the custom form.
Refunds and Exchanges
Return/Refund Policy: For sanitary reasons, refunds or returns will only be accepted for items that are damaged or unusable in the delivery process or if the wrong item is shipped.
Please try our samples and sampler packs.
Additional Policies and FAQs
We do sell wholesale. Please email. We do not do consignment. We do not do any animal testing. We GUARANTEE your purchase is made with the highest intention of love and healing and contains only the finest botanical ingredients available.
P O Box 10352
Newport Beach, California 92658
joanne [!at] joannebassett.com
Last Updated April 16, 2015