WeirdFoxEmporium

152 Sales

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Jo Potter

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Jo Potter

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About WeirdFoxEmporium

Sales 152
On Etsy since 2009

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Shop policies

Last updated on May 9, 2022
Hello and welcome to my shop!
The Weird Fox is a little curiosity shop and all of the work I have for sale are individually designed and created by me, Joanne Potter.
I always like to use high quality materials such as paints, inks, paper, fabric, clay, metal, glass, and semi-precious stones.
I also recycle antique pieces to create unique works of art. I love hunting for treasure in antique markets and thinking of different ways to redesign objects.
All of the materials I use in my work and are from sustainable suppliers and are sometimes recycled to create designs for the home.

I feel it is important to provide a very good standard of customer service, with clear communication and well-packed items for delivery. I hope you have an enjoyable shopping experience here at the Weird Fox shop.

Thank you for visiting!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I don't usually accept returns or do exchanges, although please contact me if you have any problems with your order.

This is just a small online shop and I make artwork because I love being creative. I want my customers to be happy with their purchases. I try to photograph and describe my items in detail, so what you see in the photo will be what you get.
However, if for some reason you are not happy with your purchase, do contact me to discuss the problem. If you really want to return an item, it must be sent within 30 days of receiving it and returned in perfect condition by packing it well for a safe delivery.

You must keep a proof of postage receipt. If I sent your purchase Recorded or Special Delivery, please return it by the same service. Return shipping fees are the responsibility of the customer.

If you receive your item and it is damaged, please send me a photo of the damage and of the packaging. I keep proof of postage of all items sold and they are insured up to a certain amount.

Shipping costs include packing materials, postage and handling fees.

All purchases are wrapped very carefully so they arrive to the customer in good condition. If you would like a purchase receipt, let me know at the checkout.

Because I'm based in the UK, please don't forget the shipping times may be a little longer depending on where you are in the world. In the US a delivery can take up to 5 to 30 days. If you have a specific shipping request please contact me before you buy.

PLEASE NOTE. I cannot be responsible for any delays in the delivery of a purchased item once it has been sent. e.g. Slow postal service in the UK or abroad, damage or delays with carrier vehicles, postal strike or delays due to customs. I always obtain a proof of postage receipt and if an item goes missing during a delivery, I can ask the local post office to investigate.
Payment
I only accept Paypal.
It is a fast and secure way to pay and you don't need a Paypal account in order to buy from my shop.
Shipping
I pack all my items very carefully and securely. I always like to obtain proof of postage with a receipt from the post office. If you would like an item receipt included in your parcel, just let me know at the checkout.
As I'm based in the UK, please don't forget that the shipping times may vary and take a little longer overseas, sometimes up to 20 days or more to the US and Canada.
If you have a specific shipping request, do contact me through Etsy before you buy.
I can send your item Recorded or Special delivery if you like, which will cost extra.
Certain expensive items and large parcels will automatically be sent tracking delivery for safety!
Customers are responsible for paying any custom or import tax that may apply.
Additional policies and FAQs
Please note that a lot of my items are not designed for very young children.
All of the items are very securely made but some do have small attachments that could be pulled away, ie; beads, small pendants, and charms, etc.

CARE INSTRUCTIONS OF PRINTS. The paper and inks used for prints are fade resistant. In order to keep the print in great condition, it is best to get it mounted and framed behind glass. Keep the picture away from damp, heat and direct sunlight.

All images remain the Copyright © 2017 Joanne Potter.