jocelynmathewes

gifts & encouragement for creatives

Johnson City, Tennessee On Etsy since 2014

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

jocelynmathewes

gifts & encouragement for creatives

Johnson City, Tennessee | 168 Sales

Announcement    "Spirits in Blue" -- collaborative cyanotypes with BrianSerwayArt -- available 7/8 - 7/15

Announcement

Last updated on Jul 8, 2020

"Spirits in Blue" -- collaborative cyanotypes with BrianSerwayArt -- available 7/8 - 7/15

Items

Jocelyn Mathewes

Contact shop owner

Jocelyn Mathewes

Reviews

Average item review
5 out of 5 stars
(29)
See reviews that mention:
quality 3 shipping 2 customer service 2

About jocelynmathewes

Sales 168
On Etsy since 2014

Fine art & gifts of encouragement.

Jocelyn is a mixed-media interdisciplinary artist, living with her family in rural Appalachia in East Tennessee.

Shop members

  • Jocelyn Mathewes

    Owner

    artist

Production partners

  • A print shop

    Brook Park, OH

    They take my original design & print it professionally.

  • An enamel pin company

    Kunshan, China

    This factory takes my original design file & executes it according to my specifications & feedback.

  • A print shop

    Bangor, PA

    They take my original design & print it professionally.

Shop policies

Last updated on February 28, 2020
I want you to be completely in love with your purchase. If you are not completely satisfied, please contact me so that we can work something out.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I offer exchanges on undamaged goods returned within 30 days of purchase. Returned items must be in the same condition as when they were sent to you.

Please be aware that you are responsible for shipping charges in the event of an exchange. Return your order with an insured trackable courier and retain your receipt. Please include a note with your name and invoice number for a swift refund.
Payment
I accept Paypal, checks, money orders, debit, and credit cards. Payment is due at the time of ordering. If you pay by check, your order will be shipped after the payment has cleared.
Shipping
To ensure accurate and swift delivery, double-check your delivery address. All orders will be shipped upon receipt of payment within 3-5 business days.
Additional policies and FAQs
Wholesale orders welcome!