JoGeorgeDesigns

Hand Embroidery by Jo, England.

Cambridge, United Kingdom On Etsy since 2012

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JoGeorgeDesigns

Hand Embroidery by Jo, England.

Cambridge, United Kingdom | 47 Sales

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Jo

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Jo

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Average item review
5 out of 5 stars
(25)
See reviews that mention:
quality 5 shipping 9 customer service 4

About JoGeorgeDesigns

Sales 47
On Etsy since 2012

Jo - Cambridgeshire based Hand Embroiderer

Originally from London, I am now based in Cambridgeshire. I am a history postgraduate with a background in museum conservation and professional historical research work [along with a nine year stint in a record shop]. I have sewn since childhood and whilst I love working with sewing machines, my real love is hand embroidery.

I have been very lucky to work with some amazing teachers and have undertaken studies in professional French beading and sequin techniques as well as professional design work from the designers who have created costumes for shows at the Royal Opera House, Covent Garden, London. I have also undertaken training in the traditional art of tambour embroidery with Lesley Coidan and Diana Vernon in London (www.couturebeading.com) and trained with the wonderful Hand and Lock Embroidery School [producing work since 1790] in London. I am currently a student of technical hand embroidery at the Royal School of Needlework.

All items in the shop are designed and handmade by me.

Around the web

Shop members

  • Jo

    Owner, Designer, Maker And Curator

    The designer-maker at Jo George Designs with a particular love of stitching letters and faces.

Shop policies

Last updated on June 16, 2018
All items are hand-made by me in Cambridgeshire, England and no two items are the same.

I love custom orders so please convo me or contact me at jogeorgedesigns [!at] gmail.com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you have any questions about my items, feel free to contact me before you place your order.

For non custom orders only: if you are not satisfied with any aspect of the item upon receipt please do let me know and i will do my very best to help you. Any return shipping costs are to be covered by the buyer. Once your order is sent back to me, it will be checked and then you will receive a full refund.

Custom orders: Once a design has been agreed upon I provide regular updates of work and ensure that you are happy prior to the item being despatched. Custom orders are non returnable.
Payment
paypal, bank transfer, personal cheque all accepted. Please convo me for further details.
Shipping
Please specify if you would like an item delivered on a particular day and i will do my very best to accommodate you....this applies to UK shipping only.

The shipping costs include signed for delivery unless otherwise stated.
Privacy
I have set out a statement below detailing my privacy statement for Jo George Designs in order to meet my obligations under the 2018 General Data Protection Regulation.

However, in the simplest terms the information you provide as part of the purchase process is used by me to generate a postage label. Once created I delete any reference to it on my computer. I do retain details of your name only on a secure stand along system for the purposes of recording sales. However, I do NOT retain details of your postal address nor your email outside of the Etsy site.

In order to fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information (for a custom portrait, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, including Royal Mail delivery services. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Jo of Jo George Designs, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jogeorgedesigns [!at] gmail.com