CURRENT TURN AROUND TIME
01/15/2017: 48 hours for proofing, 48 hours for shipping
(Weekend hours vary slightly)
CURRENT TURN AROUND TIME
01/15/2017: 48 hours for proofing, 48 hours for shipping
(Weekend hours vary slightly)
Heather Cabrales on Jan 15, 2017
absolutely perfect!! I used them on candles and the labels look gorgeous!!
From Training the Doggie Ring Bearer to Making the Dessert - Weddings are Where She's Happy.
Joie Labels is Pria's pride and joy! Pria has been in love with glamorous affairs like weddings and engagement parties ever since attending her first wedding at age six. She's tried to be involved in nearly every facet of putting a wedding or party together, from menu planning, invite design, training doggie ring bearers, fabulous DIY favors, and even officiating a wedding or two! For six years, Pria was a gourmet pastry chef catering mostly bite-size edible art for weddings, bridal showers and other events - but her real passion lay in paper making. Once she discovered that you could transform that little black dress of wedding gifts - the wine bottle - into something sentimental and personalized, she was hooked and Joie Labels was born.
Pria promises to work hard to make your event that much more personalized and special through her wine labels and secretly hopes you'll invite her too.
Formally a Science-Based Dog Trainer for ten years & an Event Pastry Chef for six, Pria's done a little bit of everything. When she's not label making, she still finds time to cater her friends' weddings & train dogs pro-bono.
Nika met Pria through her volunteering gig at the San Diego Humane Society where she works to find loving homes for San Diego's neglected animals. Nika promises to deliver exceptional customer service when she's not studying to become a veterinarian.
Chief Treat Tester, Minion
Bumble is one of Pria's several rescue pups. Bumble's owner was going to put him down at 5 weeks because he kept throwing up his food. Pria stepped in, took him to a vet, fixed him up, & now he's the Joie Label mascot (& minion).
Pria & Nika
Accepted payment methods
- Accepts Etsy gift cards
We know you want your labels as soon as possible, so work on your design usually begins within 6 hours of receiving your order. Any changes to customization (e.g. event name or location, name spelling, color etc.) must be received within one business day or may incur additional printing fees. If we still haven't printed your order, we're happy to update your design to reflect your changes without any additional fees.
••••••••••••••••••••••• PROOFS •••••••••••••••••••••••
We cater to Bridezillas! =P
Once purchased, please expect a digital proof from Pria, our designer, delivered to your Etsy inbox within 1 to 48 hours. We know you want your labels ASAP, so as a time-saving measure we'll send you ONE digital proof of each variation (in color, style, font, etc...) for you to review. Every purchase includes two rounds of revision* to the proof to ensure a custom look you'll love. =) Please respond in a timely manner to each revision to avoid shipping delays - we will NOT print your labels without your go-ahead or without receiving all of the information necessary to complete your label - this is a strict policy.
*Additional revisions may incur a fee.
Once purchased, the design process for your labels begins within 1 business day, proofs are sent within 1-2 business. Once we receive your go-ahead for printing we'll print and ship within 3 to 72 hours. We will NOT print without your go-ahead. We ask that you keep an eye on your Etsy inbox until you receive your tracking # just in case we have any questions during printing.
***Please make sure to fill out your customization details per your label's listing instructions in the "Notes to JoieLabels" section during checkout or your order may be delayed. ***
General shipping times for most US addresses are:
USPS First Class: 2-5 business days ($3.50)
USPS Priority Mail: 1-3 business days (8.50)
USPS Priority Mail Express: 1-2 business days ($22.50)
Please be aware that shipping times are an estimate provided by the US Postal Service. Generally, our labels arrive without any delays but occasionally the USPS fails to deliver within the time quoted due to inclement weather, delayed handling, or busy shipping seasons.
We do everything we can to get your labels to you ASAP, usually starting your design process within 8 hours or so of your order, however, we cannot promise or guarantee shipping times for the reasons above.
•••••• PRIORITY EXPRESS RUSH ORDER ••••••
Need your labels, like, now? Select PRIORITY EXPRESS RUSH as a your shipping method during checkout. Your order will be pushed to the front of the printing queue and will be printed and packaged within 24-48 hours then shipped via USPS Express same day or following day depending on Post Office business hours.
Cost: $30.00 (includes shipping)
Refunds and Exchanges
BEFORE WE START CUSTOMIZING YOUR LABEL:
Full refund. Please message us ASAP if you'd like to cancel your order, as customization on your label may begin within only a few hours.
ONCE THE CUSTOMIZATION PROCESS HAS BEGUN:
Due to the nature of our customized product, we only offer a partial refund once we've started working on your design.
AFTER PRINTING BUT BEFORE SHIPPING:
We will refund you shipping costs, but not the label cost itself.
No refunds offered.
DAMAGED DURING TRANSIT:
Accidents happen. We apply "Do Not Bend" labels to each envelope we send out, but occasionally damages can happen. If your labels sustained damage during shipping, please message us.
DAMAGE DURING APPLICATION:
While nearly all our labels are fairly simple to apply (peel & stick FTW!) we are not responsible for damages (i.e. wrinkles, adhesion loss, tearing, folding, etc.) during application. If you damage one of the labels in your set, please purchase an additional label listing and include your previous order number so that we may ship you a replacement.
IF YOUR PACKAGE WAS LOST BY THE POST OFFICE:
If your package was lost by the Post Office, we'll do everything we can within reason to help replace the lost labels. Depending on your order quantity, the delivery location, and your need-by date, we may replace your order entirely free-of-cost to you, or ask you to pay for re-shipping. If your order was marked as "Delivered" but can't be found in your mailbox, please contact your local post office. Joie Labels will not assume any responsibility for packages marked as "Delivered" by the Post Office.
IF YOUR PACKAGE DIDN'T ARRIVED IN TIME:
We make a concerted effort to have shipping timeframes clearly stated in the shop policies, in the listing you purchased, and in the welcome message we send to every client. We do not guarantee shipping arrival dates for any shipping method other than USPS Express. We cannot be held responsible if the USPS delivers past the estimated time-frame, as we state (in all places that contain information about shipping) that USPS First Class and USPS Priority are NOT guaranteed to arrive within the times quoted and may take longer to arrive due to inclement weather, a busy shipping season, or simply, delayed handling by the USPS. We cannot be held responsible if a customer neglects to read any of the shipping information we make readily available or selects an incorrect shipping method.
We do everything we can to make sure that your labels arrive in time from rushing orders, free upgrades when possible, and shipping method recommendations, but please understand that in the end, USPS is a third party service and we cannot control how quickly your packages arrive.
•••••••••••••• COLOR ACCURACY •••••••••••••••••
We ask that our customers understand that every screen (e.g. laptop, smart phone, tablet, monitor) displays color a bit differently. We do not offer refunds if your labels do not 100% match the colors on your screen.
••••••••• CUSTOMER NON-RESPONSE ••••••••••
Once purchased, we'll send you a revisable digital proof (via Etsy's messaging system) for your approval. If you didn't send us all the information needed to complete your design (in order for us to move on to the proofing phase) we'll send you a message requesting specific information. Failure to respond to that message or your digital proof will delay shipping your order. We DO NOT ship without proof proof-approval in 99% of cases. We cannot be held responsible if your event date is coming up and you have not followed though with providing the information necessary in order for us to complete your design then send a proof *OR* if you have not approved your proof in time. In some cases, we may offer to cancel the transaction entirely and offer a full or partial refund. If there is still time to complete and ship your order for it to arrive by your need-by-date, you, the client, may have to pay to upgrade your shipping options. We clearly state the design/proofing/shipping process in every listing, in our policies, in the message Etsy displays after checkout, and in the initial message we send every client.
Additional policies and FAQs
We use a premium label material designed to withstand the common wear and usage associated with an event like a wedding or bachelorette party! Our labels will NOT peel off if placed in an ice bucket or chilled in a fridge, and the colors absolutely will not run. All labels are precision-cut for 100% uniformity and feature an easy-peel backing for a stress-free application.
•••••••••••••••• BOTTLE FITTING •••••••••••••••••••
Our wine & champagne labels come in a variety of sizes but generally stay within 3 1/4 inches in width and 5 inches in height so they fit most wine bottles and champagne bottles!
The key to fitting a wine bottle is purchasing a wine that features a straight body and high shoulders like those featured in our listings.
Our favorite brand is Barefoot because it’s easily found in most supermarkets and nearly all their varieties (like Pinot, Merlot & Riesling) come in the same size and shape bottle. Another winery, Challis Lane, is always available at Bevmo and reasonably priced at $10 a bottle.
If you’re looking to purchase wines that are more unique and less commercially available, we provide a curated list of American & International wines from bevmo.com -all under $20- and we promise they’ll fit our labels. www.pinterest.com/joielabels/curated-wines
Chandon, Mia, Verdi, Rotari, Moet Chandon, Barefoot Bubbly, Le Grand Cortage, Pommery Pop, J Roget, Martini Rose, Blanc de Bleu, Mumm Napa, and Korbel are among the many brands that will fit our mini champagne labels! Bring along the Practice Label we include with every order when purchasing your mini bottles!
If you’re looking to keep it non-alcoholic for a flower girl or momma-to-be, our labels also work wonderfully with candles in glass containers, artisan soda bottles, and Martinelli Mini Sparkling Apple Cider bottles! World Market (in the U.S) is a wonderful source for delicious and (often very pretty) glass soda bottles like Fentiman’s Rose Lemonade or Sioux City’s Prickly Pear soda! Alcohol-Free Wine & Champagne bottles are also readily available at Bevmo for less than $10 a bottle - our favorite brand is Fre!
If you are worried your particular brand may not fit any of our labels, please do not hesitate to message us!
•••••••••••••••• LABEL REMOVAL •••••••••••••••••••
There are so many ways to remove labels floating around the web, but we agree with the fine folks at Popular Mechanics that the easiest way to remove labels cleanly is the Baking Soda Soak. You can read about their wine label removal adventures here: http://www.popularmechanics.com/home/how-to/a3085/how-to-remove-a-bottle-label/
Or just follow these simple directions:
1) Place wine bottles in a basin or sink with stopper and cover bottles to their neck with warm water.
2) Stir in 5 to 10 tablespoons of baking soda, and soak bottles for 30 minutes to an hour.
3) Remove bottle and wipe off the label with rag or kitchen sponge.
4) If any reside remains, use steel wool, your fingernail or a credit card to remove the rest
5) Voilá! Dry your bottle thoroughly before label application!
•••••••••• CUSTOM & BULK ORDERS ••••••••••••
We are happy to provide our product for corporate parties or events with high attendance. Our labels also make for a wonderful and personalized wine bottle favor at your wedding. Please send us a message for a quote.
We can occasionally provide a completely custom order, please message us with details.
••••••••••••••• COMMUNICATION ••••••••••••••••••
Please understand that Etsy prefers we communicate solely through their messaging system - we'll send you your first proof via Etsy messages and we'll expect that you approve your proof there as well. We WILL NOT email or call you.
•••••••••••••••••• DESIGN NOTE ••••••••••••••••••••
Due to the weatherproof nature of our premium label material, we don't use gold foil or glitter in any of our designs. The gold you see is a Printed Faux Gold Foil Texture that looks beautiful when printed on our heavy, smooth, bright white label paper. This also applies to all the color options listed under "Printed Effects" in our color chart.
•••••••••••••••••• SHOP HOURS •••••••••••••••••••••
We work hard Monday through Friday! So on the weekends, while we do answer messages, send proofs, and ship, we like to take it easy on Saturday and Sunday and spend time with our families. Please understand that we may not ship on a Saturday or message back as quickly as we would on a weekday. ♥
We are on the West Coast, Pacific Time Zone. If you message us at 9:00am from New York, we're still asleep! So please understand that we're not ignoring you, just catching some zzzzs till we open at 9:00am PST.
Mon-Fri: 9:00am to 5:00pm PST
Sat & Sun: CLOSED (Well not really! You'll likely still receive a proof - but it may take a bit more than 24 hours to send!)
Mon-Sat (NO SHIPPING ON SUNDAYS)
Mon-Fri: 9:00am to 6:00pm PST
Sat & Sun: CLOSED but don't be surprised if we return your weekend message anyway. ;)
Frequently asked questions
What is your turn-around time?
We have a very fast turn around time! Generally, once purchased, we’ll send you a revisable digital proof within 24 hours of receiving your order and we’ll ship within 48 hours of receiving your approval. Please check the Shop Announcement on the homepage of the shop for current turn-around times.
If you’re in a major rush, just let us know and we’ll do our best to ship your labels faster than normal turn-around times. ♥
Where should I buy mini champagne bottles and which brands do you recommend?
If you’re in the U.S., you can easily find 187ml mini champagne bottles at any Cost Plus World Market or Bevmo. Some supermarkets and higher scale liquor vendors also sell mini champagne bottles.
Our three favorite brands are Mia Sparkling Moscato, Rotari Brut, and Barefoot Bubbly because of their availability, cost, and body shape. They’re delicious too!
Our mini labels are 2.75w x 2h and will fit many 187ml brands perfectly (once the original label is removed).
Here's some mini champagne brands that we love and recommend:
Chandon, Verdi, Le Grand Cortage, Pommery Pop, J Roget, Martini Rose, Blanc de Bleu, Mumm Napa, Korbel, Zonin Prosecco, Astoria Prosecco, Moet Chandon
Do you send proofs?
Absolutely! Once purchased, we'll send you a revisable digital proof within 24 hours. You'll get two rounds of revision in which you have the opportunity to change your design choices (fonts, colors, wording) before we print and ship.
Do your labels work on candles, paper surfaces, or soda bottles?
Yes ma'am, they do! Our labels feature a semi-permanent self-adhesive that works wonderfully on any smooth, non-porous surface.
We've made our labels for donut boxes, honey jars, and other non-alcoholic favors. Many of our clients gift candles in glass jars or artisan soda bottles instead of champagne or wine. Just make sure your surface isn't tapered or curvy, a straight body is best. ♥
Can I apply my custom labels over the bottles' original labels?
The short answer is: no. We don't recommend placing our labels over the existing/original bottle labels because every brand has a label that is different in shape, size, placement, color, and even texture - some labels are printed with such raised ink that a custom label applied over it would be bumpy. Ick! So for those reasons we recommend removing the original label entirely. =) It really is pretty easy to do and we provide complete and easy instructions to do so with every order.