I would like you to be happy with your purchase! If for some reason you are not satisfied please convo me within five days of receiving and let me know what the problem is. An exchange or refund can be made at this time. I am willing to work with you! This MUST be done within five days of receiving your item. The purchaser is responsible for all return and additional shipping costs and will make sure the item is properly packed. :)

Broken items: Oh no!
As I said before, I take great pride in my packing abilities! If for some reason your order arrives broken, I request an image of the broken item and will ship out a replacement as soon as possible. Shipping is on me!

I accept payments through etsy's direct check out & paypal.
Your order will not be shipped until your transaction is completed and paid for.
If paying by e-check, I will wait for the check to clear before shipping. This usually takes 3-4 business days on average.

Please make sure your shipping address on Etsy is correct. This is the address I use for all my shipping. I will use the Etsy address unless told otherwise.
If you would like your order sent to a different address than the one you have listed for shipping, please leave me a note of where you would like it shipped in the comments section of your order.

For orders in the US, I ship with USPS priority mail with delivery confirmation. If you’d like a shipping upgrade or insurance, let me know me and I can send you a paypal invoice for the overages. For larger orders, I may choose to ship via UPS Ground. It’s more economical for you!

PICKUP: Living in Kansas City? Save on shipping and pick up your order in person. Enter code "PICKUP" at checkout for free shipping. Convo me to arrange pickup within the next week. If our schedules don't work out, we can arrange shipping at that time.

GIFTS: If the order is a gift and is shipping directly to the recipient, let me know either through convo or comment section, let me know if you’d like a little note in the package so they know who to thank!

Packing:
I have practiced and honed the fine art of packing, so your order should arrive safely! Your new piece will be packed with bubble wrap & peanuts so it is safe & sound.