jolay

Artful Creations

199 Sales On Etsy since 2009

0 out of 5 stars (100)

jolay

Artful Creations

199 Sales

Shop owner

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Note from shop owner This shop will return with new listings in the future.
Thanks for stopping by.

Note from shop owner

Last updated on Nov 10, 2018

This shop will return with new listings in the future.
Thanks for stopping by.

Joan

Contact shop owner

Joan

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quality 14 shipping 16 customer service 12

About jolay

Sales 199
On Etsy since 2009

Artful and colorful designs. Collaged pieces including knitting, crochet, quilting and embellishment designs.

Jolay began as a result of my creative mind in continual motion. My addiction for yarn and thread, fed a drive to design, and to make functional and wearable art.

Most of my designs are original, or slightly adjusted versions of other wonderful inspirational designs. I rarely follow a pattern, and prefer creating my own designs, which makes all of them unique and one-of-a-kind.

The majority of my designs were constructed with several colors; use of one color is a rarity. I prefer to challenge myself with each new design by using a technique I've not used before, or by combining techniques. Most of my designs have some sort of texture which helps blend colors together and gives them additional interest.

Shop members

  • Joan

    Owner, Maker, Designer, Curator

    Artful and colorful designs.

Shop policies

Last updated on October 27, 2015
Thank you for visiting my shop. Enjoy browsing through the various categories of my seasonal items. I appreciate your interest and business.
Cheers ~ Joan

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I try to represent my products accurately, through the photos and descriptions.
Please read the descriptions carefully, especially sizes.

* Because colors may appear different due to monitor settings, all listings have color descriptions. If you still have some doubts, or, would like to see additional photos of the item, do not hesitate to contact me via an Etsy conversation.

* If for some reason you are not completely satisfied with your purchase, please contact me within 1-2 days of receipt of an item, and we will discuss what can be done.
* Please include your name and item(s) purchased, in an email to me.

* If an item arrived damaged, please contact me immediately, upon receipt. We will discuss what can be done.
Please send photos of the damaged package and damaged item, and attach the photos to a message.

* I will accept a returned item, for a refund of the initial cost, if it is returned within a week of receipt, unworn, and in the same condition as when I mailed it.

* Customers will be responsible for the cost of returning an item to me, after communication with me about an issue or concern over the item purchased.
I request that the item be returned with a tracking number so both parties can track the package travels. Tracking also provides proof of shipment.
Payment
If you have any questions, please contact me via email before placing an order.

Payment is required at the time you place your order.
I will accept PayPal and Etsy Direct Checkout (credit card transactions).

Please be sure that the 'Ship To' address is correct.

I routinely confirm payment and shipment, via email.
Shipping
Orders are shipped via USPS First Class with Delivery Confirmation. If you would like to upgrade the shipping on your order to Priority or Express mail, please contact me before placing your order for pricing.

* * * International Buyers * * *
Buyers in some countries are subjected to customs, taxes, and/or duties on items shipped from international locations. These additional costs are not reflected in the quoted postage rate.

Please be aware that you will be responsible for any taxes, VAT, customs duties, handling/brokering fees or other amounts that may be levied by your home country for importing. Check with your Customs office and/or Postal Service if you are concerned about possible tariffs. Our government requires a customs declaration of value form on all parcels leaving the United States. Legally, I cannot declare any items you purchase as a gift.

<Seller is NOT responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law, and comes with a punishment of up to $10,000 USD with the possibility of up to 5 years of imprisonment. Please do not ask Seller to violate the law. For further information about these laws go to codes.lp.findlaw.com/uscode/13/9/305

Seller is not responsible for calculating import fees. Buyer may use the tool found at the web site below to estimate import fees www.dutycalculator.com/new-import-duty-and-tax-calculation>
Additional policies and FAQs
Custom orders: I prefer to not partake in custom orders, but, I occasionally will agree to fill a special request. Simply convo me and inquire about an item you would like in a different color, or slightly adjusted design. We can discuss a request.
I choose to not accept customer orders for the months of September through February.

There will be an additional charge for a custom order. This additional cost will be agreed upon before I proceed with filling a request.

When I post a custom ordered item in my shop, I will add a notation of "RESERVED for. . ." on the listing title. If the item has not been claimed within 24 hours of listing, I will remove the Reserved notation.
The same applies for a "HOLD for . . ." notation on an item in my shop.

Thank you.