Joli Bebe - Handmade Eco Fashion for your little ones

Melbourne, Australia

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Shop policies

Last updated on October 24, 2011

Accepted payment methods

Returns and exchanges
All items are made with a lot of care, and all items are described in a concise manner with accurate measurements and dimensions listed in the item description, so you can shop with confidence. If you have any questions about an item please don't hesitate to contact me via Etsy, and I will be glad to assist you :-)

I can not accept returns or give refunds for items that are damaged by misuse from the customer, or if the customer changes their mind.

No returns accepted on patterns :-)
I am happy to accept payment via Direct Bank Deposit from Australian customers. Just let me know in the "Message to Seller" box upon checkout and I will forward the relevant details to you :-)
Customers outside Australia can pay via Paypal. Even if you don't have a Paypal account you can still pay via Paypal using your credit card. Let me know if you need assitance with this process :-)
PLEASE NOTE: All digital patterns are emailed within 48 hours of payment being received (usually less than 48 hours) and all pattern purchases will be sent to the email address linked to your Etsy account, unless you specifiy a different address. Items that are sent via the postal service I only ship on MONDAYS and TUESDAYS. For example, if you make a purchase on Tuesday evening, Wednesday, Thursday, Friday, Saturday or Sunday, your purchase will not be mailed until the following Monday. Please keep this in mind , especially if your purchase is urgent :-)

I am happy to ship to any destination in the world :-)

Shipping Insurance is available upon request for a small additional charge. If you would like to have your item insured just send me a message so I can let you know the particular insurance rate for your item :-)

If you do not choose to have your item insured I can not take responsibility for items that are lost or damaged in the mail. Thank you :-)
Additional policies and FAQs
I happily accept wholesale orders from both Australian and International buyers. Just let me know which items you would like and the quantity of each and I will get back to you with the wholesale pricing :-)