Belfast, United Kingdom

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Jolie Dennison

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Jolie Dennison


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Quality 2 Shipping 2 Customer service 7

Shop policies

Last updated on July 11, 2019
Thanks for shopping with Jolieart! I love what I do and each new piece becomes my favourite...I hope it will be your favourite too!

If you are new to Etsy, this helpful guide will help you to make your first purchase:
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I put a lot of love into each piece and want you to be 100% happy with your purchase. If you are not completely satisfied, you may return your item.

To receive a refund (less shipping) you must notify me within 14 days of receipt of your items and provide proof of return posting within 21 days of receipt. Return postage is at your expense and items must be returned in original, saleable condition. I will reimburse the purchase price within 7 days of receiving the items back.

Commissioned or personalised items are not refundable or exchangeable.
I accept Paypal and major credit cards via Paypal. If you don't have a Paypal account, don't worry, you can still pay through Paypal without opening an account. Payment is due within 24 hours of purchase, please. If you need any help processing your payment, you'll find the info you need here: If you need additional help, I'm happy to talk you through it, so just convo me.
Unless stated otherwise in the listing or shop announcement, I will ship your order within 3 - 5 business days of cleared payment. Royal Mail average shipping time is 1-3 business days within the UK, 3-5 business days within Europe and 5-7 business days to the USA & the rest of the world. These are averages, however, and are not guaranteed by Royal Mail.

I package each item with great care so that it arrives to you in perfect condition. In the unlikely event that it does arrive damaged, please contact me immediately, so that I can remedy the problem.
Additional policies and FAQs
All of my work is copyright protected. Ownership of the painting/print/item transfers to you upon purchase, but ownership of the image itself does not. I retain the sole right to reproduce my images and do make prints and other merchandise from much of my work.