JolieBerry

Children's Shoes and Accessory Boutique

Surprise, Arizona On Etsy since 2009

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Buyers bought gifts from this shop and gave them 5-star reviews!

JolieBerry

Children's Shoes and Accessory Boutique

Surprise, Arizona | 4,479 Sales

JolieBerry is taking a short break

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Note from shop owner Thanks for stopping by, our shop is currently closed. Please reach out to us for any questions.

Note from shop owner

Last updated on Dec 9, 2018

Thanks for stopping by, our shop is currently closed. Please reach out to us for any questions.

Lindsay

Contact shop owner

Lindsay

Reviews

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quality 51 shipping 67 customer service 62

Shop policies

Last updated on December 18, 2015
Welcome to Jolieberry!

We would first and foremost like to welcome you to the family. My company is actually named after my daughter and many of my shoe designs are inspired by beautiful children in my community, church, and home. I am passionate about making sure that your experience is top of the line and that you are satisfied with your baby shoes.

This year we were fortunate to meet a small business investor who has taken notice of Jolieberry and is very excited to help us grow. One of the hardest things for us was to meet the fast growing demand for our shoes and I simply couldn't do it alone anymore. With the extra help we can create a small cushion or surplus of shoes so they are ready to ship when you order them! This is exciting as my orders would stack up and sometimes to keep my sanity I would have to close the store for a while to get caught up.

Please note that local materials and colors have slight variations in material may occur from what is pictured. While this doesn't happen this is just a friendly disclaimer that is outside our control. Please know that each shoe is made with love for your baby and if you ever have any concerns, suggestions, or feedback, we appreciate it!

We are so excited to be a part of etsy...thanks for all your sweet comments and support.

JolieBerry products are created in a smoke-free environment. Although carefully and securely attached, note that some items are made with small buttons and beads. Please use supervision when worn.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
In the rare event that you are dissatisfied with your product, simply put the item back in the mail and send us the shoes. Once we receive your item back, we will refund your money or if you prefer exchange for a shoe similar in price.

Jolieberry has a 15 day money back guarantee for the item bought so long as the product is not a sale item or has not been worn, used, or tainted in any way. It is up to the seller to pay for the return shipping.
Payment
Paypal: This is the easiest way to get paid, at least that is what PayPal says right?
We do prefer PayPal to any other payment method. As a buyer, you DO NOT have to have a PayPal account or create one to pay for your order. If you don't want to hassle with that here are some other options:

- Cash - please don't photocopy this-just send the real stuff
- Money Order (USPS or Bank- mailed to us)
-Credit Card at Checkout
Shipping
We Ship Monday-Friday on all orders. We are closed on weekends.

Jolieberry prefers using USPS Priority Flat Rate Box shipping. Along with the tracking number each package is insured up to $100.00 free of charge and usually takes 2-3 days to make it anywhere inside the United States.

We do offer First Class Mail which is $3.95 anywhere in the United States. Please note that this method is not insured and these packages incur more damage then Priority.

INTERNATIONAL CUSTOMERS:
We appreciate you and our experienced team has shipped all over the world to 52 different countries. We are familiar with custom declarations, taxes, and other charges that you may incur as a result of your purchase. We do not falsify or put incorrect information on your customs forms.

All packages are sent USPS First Class International up to 4lbs. Over 4 lbs we ship USPS Priority Mail.
Additional policies and FAQs
Customers are number one. Quality is important to us, everything is examined carefully before shipped. Since the items are handmade each item may vary from the next. JolieBerry products are made in a smoke-free environment. I work hard to get your orders done and shipped to you. Thanks for your understanding that I am a busy mom too.

JolieBerry products are now available in boutiques on a very limited basis. Boutiques and small shop owners must pass an application background check as well as meet the Jolieberry Qualifications prior to being an approved vendor. For more information about Wholesale Opportunities, please contact us.